Remote Member Benefits Advisor | Work From Home

Globe Life AIL - Lisa Russel • Madison, WI

3d • Remote

About The Position

This position combines customer service with consultative sales. You’ll connect with clients who have requested information, guide them through their options, and help them make informed decisions based on their needs. We approach sales as an extension of customer service—focused on trust, education, and long-term relationships, not pressure. Key aspects include no cold calling as clients request information, full training and mentorship provided, and a clear path into leadership based on performance.

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
• Self-motivated and goal-oriented mindset
• Coachable with a desire to learn and grow
• Comfortable working independently in a remote environment

Nice To Haves

• Customer service, retail, hospitality, or client-facing experience is a plus, but not required
• No prior insurance experience is required.

Responsibilities

• Connect with clients through phone and Zoom appointments
• Understand client needs and provide personalized solutions
• Educate clients on benefits and coverage options
• Assist with applications and enrollment processes
• Build long-term client relationships through ongoing support
• Participate in ongoing training and professional development

Benefits

• Life insurance coverage, including accidental death benefits
• Medical insurance reimbursement program
• Weekly Pay + Performance Bonuses
• Continuous Training & Development
• Career Growth & Leadership Path
• Incentives & Recognition
• Union Support & Representation

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed