Entry Level Benefits Advisor - Work From Home
About The Position
AO | Globe Life is expanding its virtual team and seeking motivated, dependable, and people-focused individuals to join us as Remote Client Success Specialists. You'll connect with individuals and families through scheduled virtual appointments, answer questions, explain available benefits, assist with enrollment, and provide continued client support. This opportunity combines Customer Service, Client Success, Benefits Education, Relationship Building, and Consultative Insurance Sales. We provide structured training, licensing guidance, mentorship, and ongoing professional development to help motivated individuals get started. This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Requirements
- Be at least 18 years of age
- Be physically located within the United States
- Be legally authorized to work in the United States
- Have access to a reliable computer or laptop
- Maintain reliable high-speed internet
- Have webcam and microphone capability
- Maintain a quiet, professional home workspace
- Be comfortable using Zoom and web-based applications
- Be comfortable communicating with clients through phone and video
- Be willing to participate in required training
- Be willing and able to obtain the appropriate state Life & Health Insurance License
- Self-motivated
- Personally accountable
- Organized with strong time-management skills
- Comfortable learning technology
- Able to work independently from home
- Comfortable collaborating within a virtual team
- Coachable and receptive to feedback
- Goal-oriented
- Motivated by measurable results
- Interested in building a long-term career
Nice To Haves
- Previous experience in Customer Service
- Previous experience in Client Success
- Previous experience in Member Services
- Previous experience in Retail
- Previous experience in Hospitality
- Previous experience in Healthcare
- Previous experience in Education
- Previous experience in Administrative Support
- Previous experience in Banking
- Previous experience in Call Centers
- Previous experience in Military Service
- Previous experience in Client Relations
- Previous experience in Recruiting
- Previous experience in Account Management
- Previous experience in Financial Services
- Previous experience in Sales
Responsibilities
- Meet with clients through scheduled Zoom and phone appointments
- Welcome prospective clients and create a professional virtual experience
- Connect with individuals and families interested in available benefits
- Ask questions to understand client needs and priorities
- Listen carefully to concerns and questions
- Explain benefit and coverage information clearly
- Provide needs-focused recommendations once appropriately licensed
- Assist eligible clients through applications and enrollment
- Help complete applicable documentation
- Assist with beneficiary information
- Conduct applicable policy and benefit reviews
- Provide consistent client follow-up
- Respond professionally to service-related questions
- Maintain accurate digital records
- Build long-term relationships through communication and dependable service
- Conduct virtual benefit consultations
- Identify individual and family protection priorities
- Explain available coverage features
- Help clients compare available options
- Answer questions in clear, understandable language
- Provide personalized, needs-based recommendations
- Guide eligible clients through applications
- Assist with enrollment
- Complete required documentation
- Provide continued support after enrollment
Benefits
- Medical insurance reimbursement opportunities
- Company-supported life insurance
- Accidental Death Benefit coverage
- Renewal and residual income opportunities
- Professional coaching
- One-on-one mentorship
- Leadership-development programs
- Virtual business technology and resources
- Performance bonuses
- Achievement awards
- Team recognition
- Leadership conferences
- Professional-development events
- Company-sponsored incentive travel
- Performance contests
- Additional career-development opportunities
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
