Remote Live Chat Agent WFH Part Time

Qureos Inc • Philadelphia, PA

1d • $21 - $27 • Remote

About The Position

Audacy is seeking a professional and motivated individual to join our team as a Remote Live Chat Agent WFH Part Time. As a member of our team, you will have the opportunity to work from the comfort of your own home while providing exceptional customer service to our listeners and clients.

Requirements

• Minimum of 1 year experience in customer service or related field
• Excellent communication skills, both written and verbal
• Strong problem-solving and critical thinking abilities
• Ability to multitask and handle high volume of live chat inquiries
• Proficient in using technology and comfortable working with various software programs
• Must have a quiet and professional working environment at home
• Availability to work flexible hours, including weekends and holidays
• High school diploma or equivalent, some college preferred

Responsibilities

• Respond to live chat inquiries from listeners and clients in a timely and professional manner
• Provide accurate information and troubleshoot any issues related to Audacy's audio content and services
• Maintain a friendly and positive tone in all interactions with customers
• Collaborate with team members to ensure customer satisfaction and resolution of any issues
• Utilize resources and tools to effectively assist customers and resolve inquiries
• Keep up-to-date with Audacy's products, services, and promotions to provide accurate information to customers

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED