Remote Interview Coordinator / Entry Level Agent

AIL•Houston, TX

12h•Remote

About The Position

AO Globe Life is seeking dependable, friendly, and motivated individuals to join our virtual recruiting support team as Remote Interview Coordinators. In this position, you'll help prospective job applicants move through the interview scheduling process by making outbound calls, confirming candidate interest, coordinating appointments, and providing professional follow-up. You'll work with individuals who have already expressed interest in available career opportunities, helping them understand the next steps and connect with our recruiting team. This opportunity is ideal for individuals interested in customer service, appointment setting, interview scheduling, recruiting coordination, and phone-based administrative support. No previous recruiting experience is required. Training and ongoing guidance are provided.

Requirements

Be at least 18 years old.
Be physically located within the United States.
Be legally authorized to work in the United States.
Have access to a reliable computer or laptop.
Maintain dependable high-speed internet.
Have a quiet workspace suitable for phone calls.
Have a reliable phone and headset setup.
Be comfortable making outbound calls.
Be able to use online calendars and web-based applications.
Be comfortable communicating through phone, email, and text.
Be organized and dependable.
Be willing to learn recruiting and scheduling procedures.
Be able to maintain accurate candidate records.
Friendly and confident phone communication.
Strong verbal communication skills.
Professional phone etiquette.
Comfort making a high volume of outbound calls.
Active listening.
Attention to detail.
Strong organization and time management.
Dependability and accountability.
Consistent follow-through.
Ability to manage multiple scheduling priorities.
Comfort working independently.
Ability to collaborate with a remote team.
Positive attitude and willingness to learn.
Comfort using technology.
Motivation to meet measurable activity goals.
Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Nice To Haves

Familiarity with Zoom, Calendly, email, and web-based applications is helpful.
Previous experience in the following areas may be helpful: Appointment setting, Customer service, Call center support, Recruiting assistance, Interview scheduling, Administrative support, Reception or front-desk services, Healthcare scheduling, Retail or hospitality, Phone-based customer relations, Calendar coordination, Sales support, Virtual assistance.

Responsibilities

Make outbound calls to interested job applicants.
Introduce yourself professionally.
Confirm candidate interest in available opportunities.
Explain the purpose of the scheduling call.
Answer basic questions about the interview process.
Provide clear instructions for completing the next step.
Encourage interested applicants to select an available appointment.
Maintain friendly and professional communication.
Direct detailed position-related questions to the appropriate recruiter.
Record candidate responses accurately.
Review available interview dates and times.
Help candidates select suitable appointments.
Schedule interviews using online calendar systems.
Confirm appointment details.
Provide virtual meeting instructions.
Assist with scheduling links when needed.
Coordinate appointment changes.
Help prevent scheduling conflicts.
Maintain accurate interview records.
Communicate updates to the recruiting team.
Contact candidates who have not completed scheduling.
Follow up with applicants who missed appointments.
Assist candidates who need to reschedule.
Send or coordinate appointment reminders.
Confirm continued interest.
Track pending scheduling activities.
Document candidate responses.
Maintain organized follow-up priorities.
Help reduce missed interviews through timely communication.
Update applicant contact information.
Maintain accurate notes in recruiting systems.
Track candidate communication.
Record appointment statuses.
Organize follow-up tasks.
Communicate with recruiters and hiring managers.
Identify candidates requiring additional outreach.
Maintain professional and confidential records.
Follow designated recruiting procedures.

Benefits

Virtual Onboarding
Professional Coaching
Ongoing Support
100% Work From Home
Interested Candidate Contacts
Entry-Level Training
Flexible Scheduling
Supportive Virtual Team
Professional Development
Training, mentorship, licensing guidance, and ongoing professional development are provided.