Remote Insurance Representative | Work From Home | Training Provided
About The Position
AO is seeking motivated, service-oriented professionals to join our growing virtual team as Remote Insurance Representatives. You'll work directly with individuals and families through virtual appointments, helping them understand available life, accident, and supplemental health insurance benefits while providing professional guidance and ongoing client support. This opportunity provides the training, mentorship, technology, and leadership development to help you build a rewarding long-term career. No prior insurance experience is required. We provide the training—you bring the ambition. AO operates within the American Income Division of Globe Life, serving working families and members of various organizations with supplemental insurance products designed to provide additional financial protection. Our clients include working families, veterans, labor union members, credit union members, association members, and their families. Our culture is built around integrity and professional service, client-focused relationships, mentorship and continuous development, personal accountability, leadership development, performance-based advancement, and long-term professional growth. We believe successful careers are developed through training, consistency, mentorship, and opportunity.
Requirements
- Be at least 18 years of age
- Be legally authorized to work in the United States
- Be physically located within the United States
- Have access to a computer or laptop
- Maintain reliable high-speed internet
- Have webcam and microphone capability
- Maintain a quiet, professional workspace
- Be comfortable meeting clients virtually
- Be willing to complete required training
- Hold or be willing and able to obtain the appropriate state Life & Health Insurance License
- Excellent communication and interpersonal skills
- Strong customer service and relationship-building abilities
- Active listening and problem-solving skills
- Professionalism, reliability, and integrity
- Self-motivation and personal accountability
- Strong organizational and time-management abilities
- Ability to work independently from home
- Confidence communicating through Zoom and phone
- Basic computer proficiency
- Positive, coachable attitude
- Willingness to learn and accept feedback
- Desire for continuous personal and professional growth
Nice To Haves
- Previous experience in Customer Service
- Previous experience in Sales
- Previous experience in Client Relations
- Previous experience in Financial Services
- Previous experience in Banking
- Previous experience in Insurance
- Previous experience in Healthcare
- Previous experience in Retail
- Previous experience in Hospitality
- Previous experience in Education
- Previous experience in Administrative Support
- Previous experience in Call Center Operations
- Previous experience in Business Development
- Previous experience in Leadership or Management
Responsibilities
- Conduct scheduled virtual appointments through Zoom and phone
- Identify individual and family insurance needs
- Explain available life, accident, and supplemental health insurance options
- Review policy features, coverage options, and available benefits
- Answer client questions clearly and professionally
- Provide needs-based insurance recommendations
- Guide clients through applications and enrollment
- Assist with required documentation and account information
- Conduct policy reviews and discuss appropriate updates when needed
- Build lasting relationships through exceptional customer service
- Maintain professional communication before and after enrollment
- Assist with policy questions and ongoing service needs
- Help clients with beneficiary and policy information updates when applicable
- Provide timely follow-up and ongoing support
- Maintain accurate digital client records and documentation
- Handle client concerns professionally and efficiently
- Participate in structured virtual onboarding and training
- Attend weekly coaching and professional development sessions
- Strengthen communication, presentation, and relationship-building skills
- Develop insurance product and industry knowledge
- Collaborate with a supportive virtual team
- Participate in leadership development opportunities
- Maintain applicable company, licensing, and regulatory standards
Benefits
- 100% Remote Work
- Flexible scheduling
- Weekly commission payments
- Performance-based bonuses
- Renewal and residual income opportunities
- Leadership incentives
- Performance recognition programs
- Structured onboarding
- Insurance product education
- Client-service training
- Virtual presentation development
- Consultative sales training
- Enrollment systems and procedures
- Weekly virtual coaching
- One-on-one mentorship
- Leadership development
- Ongoing professional education
- Medical reimbursement program
- Company-supported life insurance
- Renewal income opportunities
- Leadership development programs
- Union-supported environment
- Leadership conferences and professional development events
- Incentive travel opportunities for qualifying representatives
- Modern virtual technology and business resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
