Remote Insurance Benefits Representative

Globe Life AIL - Lisa Russel•Kansas City, MO
•Remote

About The Position

AO (American Income Division) is seeking motivated, service-oriented individuals to join their team as Remote Client Representatives. This opportunity is ideal for professionals who enjoy helping others, building relationships, and developing valuable skills in a supportive, performance-driven environment. AO has been serving working families for over 70 years by providing supplemental life, accident, and health benefits. As part of the Globe Life family, they are committed to helping families protect their financial future while investing in the professional growth and long-term success of their team members. No prior insurance experience is required, as comprehensive training and mentorship are provided.

Requirements

  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
  • Self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

Nice To Haves

  • Experience in Customer Service
  • Client Relations
  • Sales
  • Healthcare
  • Retail
  • Hospitality
  • Education
  • Administrative Support
  • Call Center Operations

Responsibilities

  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products and services clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer service and follow-up communication
  • Build strong, long-term client relationships
  • Maintain accurate client records and documentation
  • Participate in structured virtual training and mentorship
  • Strengthen communication, leadership, and customer service skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Continue developing professionally through ongoing coaching and leadership development

Benefits

  • 100% Remote Work
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
  • Weekly Pay & Performance Bonuses
  • Weekly performance-based compensation
  • Performance bonuses
  • Leadership incentives
  • Recognition programs
  • Comprehensive Training & Mentorship
  • Structured onboarding
  • Weekly coaching and development
  • Leadership mentoring
  • Ongoing professional growth opportunities
  • Career Advancement
  • Performance-based promotions
  • Leadership development pathways
  • Promotion from within
  • Long-term management opportunities
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Advanced virtual technology and collaboration tools
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