Remote Inbound Sales Agent (9.14 Start)

Grand Circle Corporation•Lometa, SC

2d•$19 - $21•Remote

About The Position

Grand Circle is hiring Remote Inbound Sales Agents (Travel Advisor III) for their September 14th training class. As a Travel Advisor III, the role involves inspiring prospective travelers by sharing details of international trips, and then assisting them with booking and customizing their journey. This position focuses on completing the full sales process in one conversation, with an emphasis on delivering high conversion rates and meaningful upsell opportunities.

Requirements

2 -5 years of sales experience working in a call center environment, handling inbound & outbound sales calls.
Experience with upselling additional products/services to the original package.
1+ years of experience working remotely.
Must have hardwired internet (cannot use Wi-Fi), recommended speeds are 50 MBPS Download, 25 MPBS upload.
Telephone Service - either through landline or VOIP - You will be responsible for setting up a stable telephone service (phone number) and provide that number to GCC to route calls to your desk phone (Provided by GCC).

Nice To Haves

Preference to those who have worked in the following industries: Travel/Tourism, Hospitality, or Luxury (High Ticket) sales.
Preference to those who have started and trained remotely.

Responsibilities

Handle inbound and/or outbound calls; educating travelers on GCC's International trip packages, maintaining a high sense of customer service and sales throughout the call.
Work to achieve a high rate of conversion (targeting over 70%) of all calls into confirmed bookings.
Upsell GCC products and services: Trip Extensions, Travel Protection Plans, Airline Bookings & Upgrades.
Confirm customer reservations in, documenting all necessary contact information in GCC programs. Reserving Airline tickets for travelers using a code based software, Amadeus.
Document all customer interactions and call notes in assigned programs during the call to avoid extensive After Call Work.
Work across multiple platforms in an efficient manner to handle and solution calls (5-7 programs at one time - working across 3 screens).

Benefits

Comprehensive and heavily subsidized medical, dental, and vision plans
On-site gym access
Holistic wellness sessions
Group fitness classes
Substantial Paid Time Off (PTO)
11 paid holidays
Extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
50% off our trips for you and a companion
25% off our trips for additional immediate family members
Exclusive quarterly associate travel deals
401(k) with company match
Life insurance
Disability coverage
Tuition assistance for both professional and personal development
Opportunities for professional development through oversees travel
Direct access to Pinnacle Leadership & Team Development
FSA options
Pet insurance
Home & auto discounts
Paid volunteer time off to give back to the community