Inbound Sales Agent

All Star Auto Lights • Orlando, FL

1d • $0 - $18 • Onsite

About The Position

TERREPOWER is looking for Inbound Sales Agents who enjoy a fast-paced environment handling inbound sales and customer service calls. As an Inbound Sales Agent, you'll play an important role in managing daily phone sales generated from inbound calls to our customer care center. This is an excellent opportunity for someone ready to embark on a rewarding career journey with a thriving company!

Requirements

• Comfortable in a fast-paced Call Center environment with high volume of calls
• Minimum of 2 years of customer service experience, including good follow through
• Quick thinker with the ability to make prompt decisions in a fast-paced environment
• Ability to work with other departments to confirm availability of parts and provide delivery ETAs
• Phone sales experience required
• Must be able to multi-task and use multiple platforms and systems for verifying part accuracy, internal communication and customer follow-up
• Must have reliable transportation and be able to commute to the Orlando site as required
• Must be able to commit to your assigned schedule with minimal absences, and no absences during training
• Must have the ability to work in a Call Center environment where frequent interruptions may occur
• Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations

Nice To Haves

• Understanding of the automotive industry and parts is helpful, but not required

Responsibilities

• Drive sales by providing exceptional service during incoming phone calls from customers.
• Assist customers in finding automotive parts solution for their vehicles.
• Confirm the selection of the right part for each client, ensuring customer success.
• Drive sales through exceptional service during inbound calls.
• Cultivate and strengthen relationships with valued customers.
• Serve as the key point of contact for customers, delivering excellent service.
• Handle a high volume of calls and maintain a fast-paced, customer-focused environment.
• Provide support as needed ensuring overall positive customer experience.

Benefits

• Medical, Dental, Vision Insurance, eligible 1st of the month following 45 days of service
• Up to 10 Days Paid Time Off
• Paid Company Holidays
• 401K with up to a 5% match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed