Remote Family Benefits Consultant

Globe Life AIL - Lisa Russel • Tucson, AZ

2d • Remote

About The Position

Remote Family Benefits Consultant
Work Arrangement: 100% Remote (U.S. Residents Only)
Build a Career That Makes a Difference
Are you looking for a meaningful remote career where you can help families, build lasting relationships, and grow professionally—all from the comfort of your home?
AO is seeking motivated, people-focused professionals to join our team as Remote Family Benefits Consultants. In this role, you'll meet virtually with clients, educate them about available supplemental benefits, and provide exceptional service throughout their experience.
Whether you're launching a new career or looking for your next professional opportunity, we'll provide the training, mentorship, and support needed to help you succeed.
About AO
AO has proudly served working families since 1951 by helping labor union members, credit union members, associations, and their families access valuable supplemental benefit programs.
As part of the Globe Life family of companies, we've built our reputation on integrity, service, and long-term relationships. Since 2020, we've operated in a fully remote environment, allowing our team members to enjoy flexibility while continuing to deliver exceptional service across the United States.

Requirements

• Strong communication and interpersonal skills
• Positive attitude and professional demeanor
• Self-motivation and personal accountability
• Strong organizational and time-management abilities
• Comfort working independently in a remote environment
• Basic computer proficiency
• Confidence using Zoom and other virtual communication tools
• Passion for helping people and building meaningful relationships
• Be at least 18 years of age
• Be legally authorized to work in the United States
• Have access to a computer or laptop
• Maintain a reliable high-speed internet connection
• Have webcam and microphone capability
• Maintain a quiet, professional workspace

Nice To Haves

• Customer Service
• Client Relations
• Retail
• Hospitality
• Healthcare
• Sales
• Administrative Support
• Leadership or Management
• No prior insurance experience is necessary.

Responsibilities

• Meet with clients virtually using Zoom and other online platforms
• Answer questions regarding available benefit programs and coverage options
• Educate clients on products and services in a clear, professional manner
• Guide clients through applications and enrollment documentation
• Provide ongoing support before, during, and after enrollment
• Maintain accurate client records and follow-up communications
• Build trust through professionalism, integrity, and exceptional service
• Develop long-term client relationships through consistent communication
• Deliver personalized solutions based on each client's needs
• Create a positive and supportive client experience from start to finish
• Participate in ongoing virtual training and mentorship programs
• Attend team meetings, coaching sessions, and leadership workshops
• Continue developing communication, customer service, and leadership skills
• Stay current on products, systems, and industry best practices

Benefits

• 100% Remote Work
• Work from home
• No daily commute
• Flexible scheduling options
• Collaborative virtual team environment
• Weekly Pay & Performance Bonuses
• Competitive weekly compensation
• Performance-based bonus opportunities
• Recognition programs and advancement incentives
• Training & Mentorship
• Structured onboarding
• Weekly coaching and development
• Leadership mentoring
• Continuous professional growth opportunities
• Medical reimbursement program
• Company-provided life insurance
• Retirement planning resources
• Long-term career development support
• Residual Income Potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed