CSR | Work From Home | Flexible Schedule

Globe Life AIL - Lisa RusselCharlotte, NC
Remote

About The Position

Build a Career That Fits Your Life Imagine a career where professional success doesn't come at the expense of your personal life. At AO, you'll enjoy the flexibility of working from home, the support of an experienced leadership team, and the opportunity to build a meaningful career helping working families. We're seeking motivated, service-oriented individuals to join our growing team as Remote Customer Service Representatives / Client Support Representatives. In this role, you'll meet with clients virtually, answer questions, explain benefit options, and provide exceptional service while building lasting relationships. No previous insurance experience is required—we provide comprehensive training and ongoing mentorship to help you succeed.

Requirements

  • Strong communication and interpersonal skills.
  • Customer-focused mindset with a passion for helping others.
  • Positive attitude and willingness to learn.
  • Self-motivated and dependable.
  • Comfortable working independently in a remote environment.
  • Basic computer skills and reliable internet connection.
  • Strong organization and time-management skills.

Responsibilities

  • Meet virtually with clients using Zoom.
  • Provide outstanding customer service and client support.
  • Explain available life and supplemental health benefit options.
  • Guide clients through the enrollment process.
  • Maintain accurate client information and follow-up documentation.
  • Participate in ongoing coaching and leadership development.
  • Build long-term relationships through exceptional service.

Benefits

  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Development
  • Career Advancement
  • Incentive Trips & Recognition Programs
  • Technology & Support
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service