Remote Customer Service – Booking Advisor
Aisles & Abroad•Boston, MA
•Remote
About The Position
The company is seeking friendly, detail-oriented individuals to work remotely as customer service representatives focused on cruise and hotel bookings. The role assists clients with researching, planning, and securing hotel accommodations that meet their needs and preferences. Candidates should enjoy helping others, have an interest in travel, and be comfortable working remotely. Comprehensive training and ongoing support are provided.
Requirements
- Strong communication and customer service skills.
- Professional, positive, and client-focused attitude.
- Ability to work independently and manage time effectively.
- Basic computer proficiency and reliable internet access.
- Interest in travel and hospitality.
Nice To Haves
- Previous experience in customer service, hospitality, or sales is beneficial but not required.
Responsibilities
- Assist clients with selecting and booking hotel accommodations.
- Provide accurate information about hotel options, amenities, pricing, and availability.
- Respond to client inquiries via phone, email, and online platforms in a timely and professional manner.
- Maintain accurate records of client interactions and bookings.
- Collaborate with team members to support a smooth client experience.
- Stay informed about travel trends and hotel offerings.
- Participate in virtual training sessions and team meetings.
Benefits
- Remote work with flexible scheduling.
- Training and access to industry tools and resources.
- Supportive team environment and mentorship.
- Performance-based earning potential.
- Access to travel-related discounts and perks.
- Opportunities for personal and professional growth.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
