Remote Customer Service & Client Benefits Consultant

AO Globe LifeLynchburg, VA
11hRemote

About The Position

AO Globe Life is hiring qualified individuals to join our mission-driven, fully remote team. Whether you are a recent graduate in business, marketing, or communications—or simply seeking a people-focused career with long-term growth—this opportunity provides a strong foundation to begin building your future. With hands-on training, structured mentorship, and pre-qualified client consultations, you will be supported from day one while working from anywhere in the United States. AO Globe Life provides supplemental benefits to working-class families across the United States, including union members, credit union clients, and veterans. With more than 70 years of service and a rapidly growing remote-first workforce, the organization focuses on building meaningful careers that combine flexibility, professional support, and lasting impact. Interested? Apply today to take the next step in your remote career and explore an opportunity where purpose meets long-term growth.

Requirements

  • Strong interpersonal and communication skills
  • Organized and self-motivated professionals comfortable working independently
  • Confident presenting information during virtual meetings
  • Familiarity with video conferencing and digital tools
  • Motivated by purpose-driven work and helping others
  • Authorized to work in the United States
  • Reliable internet connection and a Windows-based laptop or desktop with webcam capability

Nice To Haves

  • Customer service or client-facing experience is helpful but not required

Responsibilities

  • Conduct scheduled virtual consultations with clients via Zoom
  • Help individuals and families understand available benefit options
  • Guide clients through the enrollment process with professionalism and clarity
  • Maintain accurate and organized digital records
  • Deliver excellent client service and responsive follow-up communication
  • Participate in weekly training sessions and mentorship programs
  • Build strong client relationships that support long-term success

Benefits

  • Fully remote work environment available throughout the United States
  • Flexible scheduling that supports work–life balance
  • Pre-qualified client consultations provided
  • Weekly compensation through a performance-based structure
  • Long-term income opportunities through vested renewals
  • Paid training and full licensing support
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Clear advancement pathways into mentorship and leadership roles
  • Collaborative, mission-focused team culture
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