Remote Customer Service & Client Benefits Consultant
About The Position
AO Globe Life is seeking motivated, service-minded professionals who want to build meaningful careers while helping individuals and families understand important benefit programs. This fully remote opportunity is ideal for individuals who enjoy working with people, value professional growth, and want to build a career in a supportive, performance-focused environment. No prior industry experience is required. Comprehensive training, mentorship, and structured development programs are provided to support your success from the beginning. AO Globe Life partners with labor unions, credit unions, and veteran organizations to provide supplemental benefits to working-class families across the United States. With more than 70 years of service, the organization continues to grow through a remote-first model focused on integrity, service, and long-term career development. Apply Today If you are ready to build a flexible career that combines purpose, growth, and the opportunity to help others, we encourage you to apply and explore joining the AO Globe Life team.
Requirements
- Authorized to work in the United States
- Reliable internet connection
- Windows-based laptop or desktop computer with webcam capability
Nice To Haves
- Strong communicator who can build rapport in virtual conversations
- Goal-oriented with a desire for personal and professional growth
- Active listener who can understand and respond to client needs
- Organized and self-motivated while managing a flexible schedule
- Positive team contributor who values feedback and mentorship
Responsibilities
- Conduct scheduled virtual consultations with clients via Zoom
- Understand client needs and provide guidance on available benefit options
- Explain coverage programs clearly and help individuals make informed decisions
- Assist clients through the enrollment and onboarding process
- Maintain accurate digital documentation and follow-up communication
- Collaborate with team members to share best practices and improve service delivery
- Participate in weekly training sessions, team meetings, and leadership development programs
Benefits
- Fully remote work environment with flexible scheduling
- Pre-qualified client consultations provided
- Comprehensive training and licensing support
- Mentorship from experienced team leaders
- Weekly compensation through a performance-based structure
- Long-term income opportunities through vested renewals
- Performance-based advancement into mentorship and leadership roles
- Collaborative, inclusive, and mission-driven team culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
