Remote Client Support Coordinator

Blyss Journeys•Fayetteville, NC
•Remote

About The Position

We are seeking motivated, organized, and dependable individuals to join our team as Remote Client Support Coordinators. This flexible remote opportunity is ideal for individuals who enjoy helping others, researching options, communicating with clients, and managing details from beginning to end. As a Remote Client Support Coordinator, you will work directly with clients to understand their individual needs, preferences, schedules, budgets, and expectations. You will use available online resources and systems to research appropriate options, organize information, provide personalized recommendations, and assist with coordinating arrangements. Maintaining professional and timely communication throughout the process is an important part of this role.

Requirements

  • Strong written and verbal communication skills
  • Excellent attention to detail
  • Basic computer and internet skills
  • Reliable internet access
  • Ability to manage their time independently
  • Comfortable communicating through phone, email, text, and virtual platforms
  • Professional
  • Coachable
  • Responsive
  • Committed to providing a positive client experience
  • Comfortable learning new technology
  • Willing to participate in training and continued development

Nice To Haves

  • Previous industry experience is not required.

Responsibilities

  • Responding to new inquiries
  • Scheduling client consultations
  • Gathering necessary information
  • Researching and comparing available options
  • Preparing recommendations
  • Assisting with reservations
  • Reviewing confirmation details for accuracy
  • Maintaining organized client records
  • Communicating updates
  • Answering general questions
  • Following up with clients as needed

Benefits

  • Flexibility
  • Training
  • Resources
  • Ongoing guidance
  • Development of valuable skills in customer service, research, planning, communication, organization, and business development
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