Remote Client Solutions Advisor | Professional Growth

AIL • Cedar Rapids, IA

8d • $95,000 - $115,000 • Remote

About The Position

Globe Life AO is expanding its remote team and seeking motivated, service-focused professionals for a Remote Member Support Advisor role. This work-from-home opportunity focuses on developing skills, helping people, and building a rewarding career. Advisors will connect with individuals who have requested information about available benefit programs, conduct virtual consultations, answer questions, provide guidance, and help clients understand their options while delivering an outstanding customer experience. The company provides training, resources, and leadership support for success, whether starting a career or seeking a new opportunity.

Requirements

• Legally authorized to work in the United States
• Reliable high-speed internet connection
• Laptop or Windows-based computer with webcam
• Professional home office environment
• Be at least 18 years of age
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Nice To Haves

• Customer service, hospitality, healthcare, education, retail, recruiting, or sales experience is helpful—but not required.

Responsibilities

• Meet with clients virtually using Zoom and phone appointments
• Guide individuals and families through available benefit programs
• Answer questions and explain available options clearly and professionally
• Support new members throughout the onboarding process
• Build lasting client relationships through ongoing communication and follow-up
• Maintain accurate digital records and manage appointment scheduling
• Deliver exceptional customer service with professionalism and empathy
• Participate in ongoing training, mentorship, and leadership development

Benefits

• 100% Remote Position
• Flexible Schedule
• Comprehensive Training
• Warm Client Requests
• Career Growth Opportunities
• Supportive Team Culture

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed