Client Solutions Specialist - (Remote)

Legacy Tree Genealogists • Salt Lake City, UT

3d • Remote

About The Position

Legacy Tree Genealogists is seeking Client Solutions Specialists to help clients discover their heritage. For nearly 20 years, the company has been changing lives by answering deep questions about ancestry. Legacy Tree is recognized as one of Utah's 100 fastest-growing companies and is expanding its team to maintain its high-rated genealogy research services. This role involves responding to warm leads, assisting potential clients with their research needs, and selling company services.

Requirements

• Fluent in English
• 2 years sales experience, preferably in professional/consulting services
• Experience working with clients in the UK/International and open to accommodating their time zone
• Experience in telephone and video call sales (preferably not scripted)
• Looking for a part-time job with a very flexible schedule
• Motivated by closing sales and helping people
• Experience with CRM and pipeline management
• Excellent listening, negotiation, and presentation skills
• Proven ability to meet KPIs such as sales goals
• Adept at building trust and credibility
• A quiet place to work with a computer, great internet, and without distractions (a quiet background for phone calls is a must)
• Interest and preferably some knowledge in genealogy
• Available to align with UK time (GMT/BST), starting with daily team check-ins/working assigned shifts from 8:30 AM UK time
• Ability to manage and work leads based on specific time-stamped incoming windows

Nice To Haves

• Experience in professional/consulting services sales
• Experience in telephone and video call sales (preferably not scripted)
• Some knowledge in genealogy

Responsibilities

• Assisting potential clients to find the best solution for their research needs
• Responding to warm sales leads and selling company services over the phone, video, and email
• Establishing and maintaining potential client relationships
• Contributing to the sales team by meeting deadlines and achieving individual and team sales goals
• Attending virtual company meetings and filling in for team members as needed
• Checking voicemail and email every business day
• Remaining flexible to pick up extra shifts as needed for workload surges or team absences

Benefits

• Hourly rate plus commission
• Remote-based work
• Flexible schedule
• Opportunity to work with a growing company recognized for its growth
• Company retreats

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed