Client Solutions Specialist - (Remote)

Legacy Tree Genealogists • Salt Lake City, UT

5d • Remote

About The Position

Legacy Tree Genealogists is seeking Client Solutions Specialists to help clients discover their heritage. The company has been changing lives for almost 20 years by answering deep questions about family history and has been recognized as one of Utah’s 100 fastest-growing companies for six consecutive years. This role involves assisting potential clients, responding to warm sales leads, selling company services, and establishing/maintaining client relationships. The position requires flexibility to work extra shifts as needed and to check voicemail and email daily. Attendance at monthly department and all-staff meetings is also expected.

Requirements

• Fluent in English
• 2 years sales experience, preferably in professional/consulting services
• Experience working with clients in the UK/International and open to accommodating their time zone
• Experience in telephone and video call sales (preferably not scripted)
• Looking for a part-time job and have a very flexible schedule
• Motivated by closing sales and helping people
• Experience with CRM and pipeline management
• Excellent listening, negotiation, and presentation skills
• Proven ability to meet KPIs such as sales goals
• Adept at building trust and credibility
• A quiet place to work with a computer, great internet, and without distractions (a quiet background for phone calls is a must)
• Interest and preferably some knowledge in genealogy
• Available to align with UK time (GMT/BST), starting with daily team check-ins/working assigned shifts from 8:30 AM UK time
• Core working hours fall within standard UK business hours (8:00 AM – 6:00 PM UK time)
• Responsible for managing and working leads based on specific time stamped incoming windows

Nice To Haves

• Experience in professional/consulting services sales
• Experience in telephone and video call sales (preferably not scripted)
• Some knowledge in genealogy

Responsibilities

• Assisting potential clients to find the best solution for their research needs
• Responding to warm sales leads and selling company services over the phone, video, and email
• Establishing and maintaining potential client relationships
• Contributing to the sales team by meeting deadlines and achieving individual and team sales goals
• Attending virtual company meetings
• Filling in for team members as needed
• Checking voicemail and email every business day
• Attending monthly department meetings and all-staff meetings

Benefits

• Live Where You Want (Remote-based)
• Work Flexibly (10-15 hours per week to start)
• Paid an hourly rate plus commission
• Work with Great People
• Company chat Break Room
• Retreats

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed