Remote Client Services – Vacation Itineraries

Destination Careers•Seattle, WA
•$50,000 - $70,000•Remote

About The Position

We are seeking a remote Client Services professional to support vacation planning and assist clients with organizing travel details. The role focuses on delivering customer service, gathering accurate trip information, and coordinating key components of the planning process. The ideal candidate is organized, responsive, and comfortable working in a virtual environment. The role provides a supportive environment to grow skills in client services and travel coordination. Training and ongoing support are provided.

Requirements

  • Strong organizational skills and attention to detail.
  • Clear written and verbal communication abilities.
  • Ability to work remotely and manage time effectively.
  • Comfort using online platforms and digital tools.
  • Dependable and professional, with a proactive approach to following up with clients.

Nice To Haves

  • Previous customer service or administrative experience.

Responsibilities

  • Provide client support throughout the vacation planning process.
  • Assist with researching destinations, accommodations, and activity options.
  • Collect and organize required trip details and preferences.
  • Prepare and update itinerary information and related documentation.
  • Communicate clearly with clients to ensure their questions are answered.
  • Maintain accurate client profiles and update internal systems as needed.
  • Coordinate follow-ups and scheduling to ensure timely completion of planning tasks.
  • Support the booking process by confirming details and providing administrative assistance.
  • Perform general customer service and coordination duties as assigned.

Benefits

  • Training and ongoing support provided.
  • Flexible schedule.
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