Entry-Level Virtual Consultant

Globe Life AIL - Lisa RusselCharlotte, NC
Remote

About The Position

AO is seeking motivated, service-oriented individuals to join our team as Remote Client Representatives. This opportunity is ideal for professionals who enjoy helping others, building relationships, and developing valuable skills in a supportive, performance-driven environment. Whether you're beginning your career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we provide the training, mentorship, and support needed to help you succeed. No prior insurance experience is required. For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families. As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the professional growth and long-term success of our team members.

Requirements

  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Goal-oriented mindset
  • Ability to work independently in a remote environment
  • Professionalism and integrity
  • Strong organizational and time-management skills
  • Commitment to delivering exceptional client service

Nice To Haves

  • Customer Service
  • Client Relations
  • Sales
  • Healthcare
  • Retail
  • Hospitality
  • Education
  • Administrative Support
  • Call Center Operations

Responsibilities

  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products and services clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer service and follow-up communication
  • Build strong, long-term client relationships
  • Maintain accurate client records and documentation
  • Participate in structured virtual training and mentorship
  • Strengthen communication, leadership, and customer service skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Continue developing professionally through ongoing coaching and leadership development

Benefits

  • 100% Remote Work
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
  • Weekly Pay & Performance Bonuses
  • Weekly performance-based compensation
  • Performance bonuses
  • Leadership incentives
  • Recognition programs
  • Comprehensive Training & Mentorship
  • Structured onboarding
  • Weekly coaching and development
  • Leadership mentoring
  • Ongoing professional growth opportunities
  • Career Advancement
  • Performance-based promotions
  • Leadership development pathways
  • Promotion from within
  • Long-term management opportunities
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Advanced virtual technology and collaboration tools
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