Remote Client & Booking Coordinator

Aisles & Abroad•New York, NY
•Remote

About The Position

Destination Knot is a client-focused coordination and services company supporting individuals and families with planning, scheduling, and reservation-related needs. The Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This support-based role focuses on communication, organization, and follow-through in a remote, structured environment.

Requirements

  • Strong communication and customer service skills.
  • High degree of organization and attention to detail.
  • Comfort working independently in a remote environment.
  • Basic computer proficiency and ability to learn new systems.
  • Ability to manage multiple tasks while meeting deadlines.
  • Professional demeanor and reliability.

Nice To Haves

  • Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.

Responsibilities

  • Assist clients with booking requests, scheduling, and reservation coordination.
  • Communicate with clients via email, phone, and messaging platforms to provide updates and support.
  • Accurately enter, update, and maintain client information and booking details.
  • Coordinate timelines, confirmations, and service documentation.
  • Provide general client support and respond to inquiries in a timely, professional manner.
  • Follow established processes and internal guidelines to ensure accuracy and consistency.
  • Collaborate with internal teams to support client needs and workflow efficiency.
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