Remote Rep | Client CSR and Career Growth
About The Position
AO – American Income Division of Globe Life is seeking motivated, coachable professionals to join their growing virtual team as Remote Career Development Representatives. This role combines client service, benefits education, relationship building, consultative insurance sales, and professional development—with comprehensive training and mentorship provided. No previous insurance experience is required. The opportunity is 100% remote, offering flexible scheduling, no traditional cold calling, qualified client opportunities provided, no lead purchasing required, weekly commission-based pay, performance bonuses & renewals, comprehensive training & mentorship, performance-based career advancement, and leadership development opportunities.
Requirements
- Be at least 18 years old
- Be legally authorized to work in the United States
- Be physically located within the United States
- Have access to a reliable computer or laptop
- Have webcam and microphone capability
- Maintain reliable high-speed internet
- Maintain a quiet, professional workspace
- Be comfortable using Zoom and virtual business systems
- Be willing to complete required training
- Hold or be willing and able to obtain the appropriate state Life & Health Insurance License
- Excellent communication and interpersonal skills
- Genuine interest in helping people
- Positive, professional attitude
- Self-motivation and personal accountability
- Strong work ethic
- Goal-oriented mindset
- Organization and time-management skills
- Problem-solving ability
- Dependable follow-through
- Comfort working independently
- Ability to collaborate within a virtual team
- Coachability and openness to feedback
- Desire for continuous improvement
- Interest in long-term professional growth
Nice To Haves
- Previous experience in Customer Service
- Previous experience in Client Relations
- Previous experience in Healthcare
- Previous experience in Education
- Previous experience in Hospitality
- Previous experience in Recruiting
- Previous experience in Retail
- Previous experience in Financial Services
- Previous experience in Banking
- Previous experience in Administrative Support
- Previous experience in Account Management
- Previous experience in Sales
- Previous experience in Military Service
- Previous experience in Leadership or Management
Responsibilities
- Conduct scheduled Zoom and phone consultations
- Learn about each client's individual needs and priorities
- Explain available life, accident, and supplemental health insurance benefits
- Answer questions clearly and professionally
- Help clients evaluate appropriate coverage options
- Provide needs-based recommendations
- Assist with applications and enrollment
- Complete required documentation
- Provide ongoing client service and follow-up
- Maintain accurate digital client records
- Build long-term relationships through trust and exceptional service
- Focus on scheduled client conversations
- Benefits education
- Needs-based consultations
- Enrollment assistance
- Relationship building
- Follow-up
- Ongoing client service
- Mentoring newer representatives
- Assisting with onboarding
- Coaching and professional development
- Team building
- Performance management
- Training
- Business development
- Leadership and management
Benefits
- Company-supported life insurance
- Medical reimbursement program
- Renewal and residual income opportunities
- Professional development resources
- Performance recognition programs
- Leadership development
- Professional conferences
- Leadership events
- Performance contests and awards
- Company-sponsored incentive trips
- Leadership retreats
- Recognition travel
- Team events and experiences
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
