Remote Care Coordinator – Contractor (Hourly + Incentive)
About The Position
Founded in 2015, TimeDoc Health provides Virtual Care Management services that help patients with chronic conditions stay connected to their care between office visits. Through technology and compassionate outreach, we support better health outcomes and help patients stay out of the hospital. Today, we serve tens of thousands of patients nationwide and continue to grow. The Role We are hiring Care Coordinators (1099 Contractors) to provide Chronic Care Management (CCM) services to patients with chronic conditions. This is a phone-based, productivity-driven role where you will spend most of your workday on the phone speaking with patients, coordinating care, and documenting interactions. This role is ideal for clinical professionals who are comfortable with high call volume and meeting performance metrics in a remote environment.
Requirements
- 1–3 years of experience as a CMA/RMA, LPN, or RN
- Active certification or professional license
- Strong verbal and written communication skills in English
- Comfortable being on the phone most of the day
- Experience with EMR/EHR systems
- Organized, reliable, and able to work independently
Nice To Haves
- Care coordination or case management experience
- Experience working with geriatric patients
Responsibilities
- Conduct monthly CCM phone calls with patients
- Make a high volume of outbound calls daily
- Educate patients on chronic conditions and care plans
- Coordinate care with provider offices, pharmacies, and community resources
- Identify gaps in care and social determinants of health
- Create and update care plans in the EMR
- Meet established productivity and quality expectations
- Maintain patient privacy and HIPAA compliance
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
