Remote Booking Coordinator

Blyss Journeys•Farmington, NM

2d•Remote

About The Position

We are seeking motivated, organized, and customer-focused individuals to join our growing team as Remote Client Experience Coordinators. In this role, you will work directly with clients to understand their preferences, provide personalized recommendations, coordinate reservations, organize itineraries, and ensure every detail is handled with professionalism and accuracy. You will communicate with suppliers and service providers, confirm reservations, answer client questions, and provide exceptional support throughout the planning process. This opportunity is ideal for individuals who enjoy helping others, have strong organizational skills, and are comfortable working independently in a remote environment. Comprehensive training, ongoing education, and professional development resources are provided.

Requirements

Excellent verbal and written communication skills.
Strong attention to detail and organizational abilities.
Comfortable using email, online scheduling platforms, and computer applications.
Self-motivated with the ability to work independently.
Positive attitude and strong customer service skills.

Nice To Haves

Previous customer service, hospitality, administrative, or sales experience is helpful but not required.

Responsibilities

Consult with clients to understand their preferences and needs.
Research and coordinate accommodations, activities, transportation, and related services.
Prepare customized itineraries and reservation confirmations.
Maintain accurate client records and documentation.
Respond to client inquiries in a timely and professional manner.
Coordinate with suppliers to confirm reservations and resolve questions.
Stay informed about supplier offerings, promotions, and industry updates.
Deliver outstanding customer service before, during, and after each client's experience.
Manage multiple projects while meeting deadlines.
Participate in ongoing training and professional development.