Remote Benefits Representative

AIL • Fort Worth, TX

9h • Remote

About The Position

As a Remote Benefits Representative, you'll work directly with clients through virtual Zoom and phone appointments, helping families understand their available benefits and select coverage that best fits their needs. This role combines customer service, relationship building, and professional growth within a fully remote environment.

Requirements

• Must be at least 18 years of age
• Must be legally authorized to work in the United States
• Must be physically located within the United States
• Ability to obtain any required state insurance licensing (guidance provided)
• Computer or laptop
• Reliable high-speed internet connection
• Webcam and microphone capability
• Quiet, professional workspace
• Strong communication and interpersonal skills
• Positive attitude and willingness to learn
• Self-motivation and accountability
• Strong organizational skills
• Ability to build lasting client relationships
• Basic computer proficiency and comfort using virtual communication tools
• Professionalism and integrity
• Commitment to providing outstanding customer service

Nice To Haves

• Customer Service
• Sales
• Client Relations
• Retail
• Healthcare
• Hospitality
• Education
• Financial Services
• Business Development

Responsibilities

• Meet with clients through scheduled Zoom and phone consultations
• Learn about each client's needs and recommend appropriate benefit solutions
• Explain available coverage options in a clear and professional manner
• Guide clients through the enrollment process
• Answer questions and provide ongoing policy support
• Build long-term client relationships based on trust and exceptional service
• Participate in virtual training and mentorship programs
• Develop leadership, communication, and client service skills
• Collaborate with a supportive remote team
• Maintain compliance with company policies and industry standards

Benefits

• Medical reimbursement program for qualifying representatives
• Company-supported life insurance
• Union-supported work environment
• Leadership conferences and development events
• Incentive travel opportunities for qualifying team members
• Weekly Pay
• Career Growth
• Comprehensive training
• Ongoing mentorship
• Clear path for professional advancement
• Qualified Leads Provided
• Weekly performance-based compensation
• Performance bonuses
• Residual income opportunities
• Leadership advancement opportunities
• Comprehensive onboarding
• One-on-one coaching
• Ongoing professional development
• Leadership training
• Promotion from within

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed