Remittance Processing Specialist IV - 2nd Shift

Deluxe•Chicago, IL

2d•Onsite

About The Position

The Processing Specialist IV position performs moderately complex control processes with minimal Supervision. The focus of the position is to perform the day to day functions of deposit/transmission reconciliation and balancing, as well as the research/resolution of non-conforming images. Acts as a back-up to the Lead in their absence. Processing Specialist IV has expert level knowledge in Data Entry or Operator functions or a combination of both. Can perform functions associated with Processing Specialist I, II & III in Data Entry and Operator roles. This role handles advanced back-end functions including rejects, reconciliation and balancing of deposits, file creation and transmissions. It involves following complex balancing instructions and using independent thinking to make data driven decisions. Communication with clients regarding work in progress or completed work is also required to ensure satisfaction and efficient, effective solutions. The role is multifunctional with the ability to work on various opening/scanning machines.

Requirements

High School Diploma or equivalent
3 years of experience
Good hand/eye coordination
Detail oriented and quality conscious
Comfortable working in a fast-paced, deadline oriented environment
Flexible schedule, possibly including weekends, holidays, overtime and/or off shifts
Team player with good interpersonal skills
Ability to work well independently and with others
Ability to adapt to change and learn new processes as the business evolves
Must meet the Deluxe established standard minimums for productivity and accuracy
Must be 18 years of age or older

Nice To Haves

5 years work experience

Responsibilities

Perform moderately complex control processes with minimal Supervision
Perform the day to day functions of deposit/transmission reconciliation and balancing
Research/resolution of non-conforming images
Act as a back-up to the Lead when they are not available for work assignment, delegation, questions and team management
Handle advanced back-end functions including rejects, reconciliation and balancing of deposits, file creation and transmissions
Follow complex balancing instructions and use independent thinking to make data driven decisions
Communicate with clients regarding work in progress or completed work to ensure satisfaction and efficient, effective solutions
Work on various opening/scanning machines
Maintain and execute control processes to ensure all client work is deposited and transmitted
Perform QC checks to assure quality and process adherence