Remittance Processing Specialist III-1st Shift

Deluxe • Carrollton, TX

23h • Onsite

About The Position

Deluxe values its people and offers generous benefits, including Medical, Dental, and Vision benefits starting day one, Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, and pet bereavement. The company has received numerous awards such as “Great Place to Work Certified” and “Best Place to Work” for various groups. A significant portion of the team has been with the company for over 10 years, attributing their tenure to the people, benefits, family/home time, diversity, and team culture. The Processing Specialist III position is responsible for handling the most complex customers with minimal supervision, focusing on the day-to-day functions of highly complex client processing.

Requirements

• High School Diploma or equivalent
• 1 years experience in document processing
• Must be 18 years of age or older
• Good hand/eye coordination
• Demonstrated the capability to be extremely detail oriented and quality conscious
• Comfortable working with tight and floating deadlines
• Clear, direct communication skills
• Comfortable working in a fast-paced Deadline-oriented environment
• Flexible schedule, including weekends, holidays, overtime and/or off shifts
• Team player with good interpersonal skills
• Ability to work well independently and with others
• Ability to adapt to change and learn new processes
• Must meet the standard minimums for productivity and accuracy

Nice To Haves

• High School Diploma or equivalent
• 2 years of document processing

Responsibilities

• Handles highly complex customers with unique, specific and/or challenging processing requirements
• Performs look ups and additional research on rejected payments and paperwork
• Higher level decision making on transactions
• Manages received dates, effective dates/backdates on mail to be processed to assure that all client deadlines are met
• Communicate with all areas of Operations throughout the shift to assure deadlines are met
• Customer Contact to resolve issues and processes
• Process work accurately and maintain performance output in accordance with department and client standards
• Demonstrates a high-level knowledge of specific client requirements
• Assist with Training & Controls for Quality Assurance

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• Paid time off
• 401K
• Paid maternity/paternity leave
• Tuition reimbursement
• Pet bereavement
• Volunteer Time Off
• Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term Disability
• Long-Term Disability
• Infertility Treatment
• Adoption and Surrogacy Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees