Remittance Operations Lead - 2nd Shift

Deluxe • Charlotte, NC

2d • Onsite

About The Position

The Lead Operations position prioritizes and distributes work to employees. The focus of the position is to manage priorities, align resources to the workload, and monitor the work to ensure deadlines are met. This individual must also provide limited direction and answer basic employee questions. They may also be involved in the successful sending/receiving of customer transmission files.

Requirements

• HS diploma/GED and 3 years of experience
• Basic computer skills
• Must be 18 years of age or older

Responsibilities

• Prioritize and distribute work to employees.
• Manage priorities and align resources to the workload.
• Monitor work to ensure deadlines are met.
• Provide limited direction and answer basic employee questions.
• Be involved in the successful sending/receiving of customer transmission files.
• Distribute work to employees based on established priorities.
• Monitor processing of work to meet processing deadlines.
• Work with Supervisor to determine appropriate processing priorities.
• Answer basic questions from employees.
• Perform duties applicable to Processing Specialist I, II, III, and IV job descriptions.

Benefits

• Medical, Dental, Vision benefits start day ONE!
• Paid time off
• 401K
• Paid maternity/paternity leave
• Tuition reimbursement
• Pet bereavement
• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED