Remarketing Support Specialist

Penske • Reading, PA

2d • Onsite

About The Position

The Remarketing Support Specialist will assist the sales team with administrative duties relating primarily to the sale of vehicles. Support will be provided to coordinate the completion of vehicle purchase transactions with customers and Penske's field locations via phone & e-mail communication. This position also provides customer service assistance by handling various inquiries received from inbound phone calls and email correspondence.

Requirements

• 2 years of administrative support and customer service experience required
• Requires strong organizational and time management skills and the ability to multitask.
• Requires strong communication skills and able to work well with others
• High School Diploma or equivalent required
• Proficiency in the use of Microsoft programs required
• Able to work well with others
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required

Nice To Haves

• Associates or Bachelors degree preferred

Responsibilities

• Vehicle sale coordination to include: invoicing and paperwork completion, confirming with field locations that vehicles are ready for pickup, collecting payments and providing customer assistance
• Obtaining signed documents from customers
• Entering sales related information into SalesForce.com and Fleetnet systems
• Answering customer and Penske associate phone calls that come into the department
• Updating Microsoft Access and excel spreadsheets
• Other projects and tasks as assigned by supervisor

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED