Remarketing Account Executive

Holman•Mount Laurel, NJ

4d•$72,950 - $103,955•Onsite

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Requirements

College degree or equivalent industry experience
Intermediate Microsoft Office Skills
Existing IARA Certification or ability to become certified.
3-5 years of wholesale and/or retail remarketing industry work experience
Knowledge of ARI internal systems: VR IMS, GDT, FleetTrak, MV4 Pricing System and VI Client
Must be able to conduct Internet research, and understand Auto IMS, VIN decoding and Guidebooks
Must have knowledge of the automotive remarketing industry

Responsibilities

Lead implementation and onboarding for newly signed strategic remarketing accounts, ensuring a smooth handoff from sales to operations.
Serve as the primary day-to-day point of contact for assigned accounts, managing inquiries, escalations, and follow-through to resolution.
Coordinate internally with Vehicle Remarketing sales and operations teams to align on account requirements, timelines, and service delivery.
Facilitate recurring client touchpoints, including monthly status calls and coordination of quarterly business reviews (QBRs).
Prepare meeting agendas, performance reporting, and action item recaps to drive accountability and ongoing improvement.
Identify and communicate trends, risks, and opportunities across the book of business; recommend solutions that improve client outcomes and retention.
Support strategic client projects on a short-term basis, partnering with leadership and cross-functional teams to deliver against scope and timelines.
Maintain accurate account documentation (implementation plans, contact lists, meeting notes, and deliverables) to ensure continuity and visibility.
Monitor service performance and SLAs; proactively resolve issues and coordinate internal resources to prevent repeat concerns.
Demonstrate strong organization and prioritization, managing multiple accounts and requests while meeting deadlines and client expectations.
Travel as needed for client meetings, onsite visits, or internal planning sessions.
Perform other duties and special projects as assigned by leadership.