Relocation Specialist

The Ohio State University•Columbus, OH

1d•Onsite

About The Position

The Ohio State University is working to advance a set of ambitious strategic goals, and a key focus is on academic excellence and impact. Our physicians, researchers, staff and faculty are at the core of this work and the Office of Human Resources (OHR) in partnership with College of Medicine and the Wexner Medical Center, is working to establish an infrastructure to support all new hires throughout the employment lifecycle. The Relocation Specialist supporting the College of Medicine and the Wexner Medical Center is a vital role that will report to the Executive Talent and Relocation team within OHR although their client base will be the College of Medicine and the Wexner Medical Center. This role has been established to provide newly hired physicians, researchers, staff and faculty extraordinary care as they transition to their new role. The ideal candidate for the Relocation Specialist role will be customer focused, possess the ability to interpret and effectively communicate policies and processes in addition to having very strong attention to detail as well as possessing a strong service orientation.

Requirements

Bachelor's degree or equivalent experience.
Minimum of two (2) years of relocation, travel, and/or HR experience.
Excellent communication and customer service skills.
Ability to build and maintain strong internal and external relationships with an executive presence.
Demonstrated ability to address complex situations.
Consistent attention to detail.
Ability to manage changing deadlines and prioritize multiple tasks.
Possess a strong service orientation.

Nice To Haves

Three (3) years of experience working in a complex environment.
Knowledge of The Ohio State University or Wexner Medical Center.

Responsibilities

Provide consultation related to relocation for prospective new hires during the recruitment process including guidance on the relocation process and university policy
Partner with department units to serve as a point of contact for new hires on all relocation details including house hunting visits, household moves and temporary housing
Communicate and liaise with Hiring Managers, HR Business Partners and HR Consultants, Business Managers, and other stakeholders throughout the relocation process
Process realtor referrals as well as manage the vendor list of realtors, moving companies, and temporary housing resources to ensure diverse and current resources are available.
Receive and verify information provided on the Relocation Allowance Initiation Request Form and confirm approval to initiate the relocation process
Conduct introductory calls/meetings with new employees to establish connection with and share relevant information including overview of processes and important information
Partner closely with OHR Talent Services to ensure all details are accurate and payments will be processed timely
Perform administrative duties within policy guidelines and maintain documentation for audit purposes
Track and monitor spend amounts against approved travel and relocation budgets
Process external vendor invoices per accounts payable guidelines
Assist with claw back process by tracking all new hires eligible for relocation benefits to verify their continued employment throughout the claw back timeframe and initiate the appropriate processes if needed
Manage relocation resources webpages and candidate resource materials
Monitor relocation trends and tools
In addition to relocation duties, the Relocation Specialist will provide support with activities related to the Wexner Medical Center and the College of Medicine and other duties as assigned.