Relief Shelter Operator
About The Position
The Cathy Mabry Cloninger Center is a domestic violence shelter providing real time crisis support both in person with residents and through our 24-hour crisis line. Joining the team at Gaston County Government means being part of a community that is dedicated to improving the lives of its citizens. We are a dynamic organization that values innovation, collaboration, and commitment to service. As an employee of Gaston County, you will have the opportunity to make a difference in your community every day. Whether you are working in public safety, social services, or administration, your contributions will help improve the lives of our residents and build a better future for our county.
Requirements
- High School Diploma or GED
- Valid Driver's License
- Ability to perform household tasks, carry packages, lifting, and bending.
Responsibilities
- Oversees and manages the Shelter residence operation after hours and on weekends.
- Ensures proper cleanliness of common areas, cleaning rooms, reinforcing house rules, overseeing daily chores assigned to residents, restocking essential items, and completing documentation.
- Oversees a safe, non-judgmental and empowering environment for victims of domestic violence utilizing the crisis line and residential shelter services by exhibiting sensitivity and concern while interacting with survivors.
- Provides safety planning and referral as needed.
- Determines eligibility, documents all crisis calls thoroughly, and documenting any incidents.
- Provides daily direct services to shelter residents including: intake of new residents, discharge of exiting residents, conflict resolution, and assistance with daily living tasks.
- Prepares meals, accepts donations, and performs security monitoring.
- Provides shift coverage for other operators as needed.
- Performs routine administrative and maintenance tasks daily, weekly, monthly.
- Attends training and team meetings as requested.
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
