Relief Residential Counselor
About The Position
Huckleberry Youth Programs is hiring a Relief Residential Counselor for its Huckleberry House Youth Shelter in San Francisco. The role provides coverage for full-time residential staff who are off, as well as emergency coverage when staff call in sick or the facility needs additional staffing. Shifts are scheduled monthly, usually two to three weeks in advance, and the position requires a minimum commitment of two coverage shifts per month and weekend availability. The role also requires at least one awake overnight shift per week. The counselor supervises and engages shelter youth, supports their safety and case-plan goals, provides crisis counseling and phone coverage, and assists with case management and coordination with families, clinicians, and community partners. The counselor also helps maintain a safe and orderly facility, follows licensing requirements, and attends required program and agency meetings. Applicants must be at least 21 at the beginning of the assignment, make an 11-month commitment, and be U.S. citizens or permanent residents.
Requirements
- Previous experience engaging with youth and families in a setting focused on youth advocacy, case management, youth-centered services, and/or crisis services.
- Willingness and ability to work evenings, weekends, and a mandatory awake overnight shift.
- Valid California driver’s license and driving history that permits enrollment in the agency’s auto policy.
- Demonstrated ability to work as part of a team.
- Highly organized, creative, and innovative.
- Must pass Department of Justice and FBI background checks; candidates with backgrounds involving crimes on the non-exemptible crimes list are not eligible for exemptions under current licensing requirements.
- Must be at least 21 years old at the beginning of the assignment.
- Must be able to make an 11-month commitment.
- Must be a U.S. citizen or permanent resident.
- Minimum commitment of two coverage shifts per month; weekend availability is mandatory.
Nice To Haves
- Experience working with youth in a residential setting.
- Professional-capacity Spanish, Mandarin, or Cantonese language skills.
Responsibilities
- Provide direct supervision of youth in the shelter, on community outings, and during meetings or appointments.
- Conduct intake assessments and engage with parents, legal guardians, and other involved adults.
- Provide crisis counseling to clients and families who access services in person or by phone.
- Answer phones and respond to crisis, business, information, and referral calls.
- Assist with case management tasks as assigned, including referrals and collaboration with community partners and Huckleberry clinicians.
- Provide at least one awake overnight shift per week and emergency shift coverage when needed.
- Supervise clients in accordance with their case plans and daily schedules, including activities, homework, meals, phone time, and bedtime preparation.
- Ensure client safety and compliance with community agreements and licensing regulations, including during awake overnight shifts.
- Educate clients about life skills, coping strategies, resources, and steps toward case-plan goals.
- Model and reinforce boundaries and conflict resolution, conduct check-ins, and support or facilitate activities aligned with clients’ case plans.
- Create a safe environment that supports youth healing, personal growth, and self-advocacy.
- Complete light cleaning and organization as needed to maintain a clean and safe facility.
- Complete the Overnight Checklist during awake overnight shifts and notify management of repairs requiring attention.
- Attend required client reviews, weekly staff meetings, supervision check-ins, and other agency meetings.
- Perform other duties related to the position as directed by the Program Director.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
