Relief Night Auditor - Sonesta Suites Scottsdale Gainey Ranch

Sonesta Hotels•Scottsdale, AZ

10d•Onsite

About The Position

Great guest experiences don’t stop when the sun goes down — and our Night Auditors help keep everything running smoothly overnight. You’ll welcome late-arriving guests, support overnight hotel operations, and ensure the day’s financial activity is accurate and ready for the morning team. This role is perfect for someone who is dependable, detail-oriented, and comfortable working independently. You’ll balance warm, attentive guest service with front desk responsibilities, financial reporting, and overnight safety and security procedures. If you’re a night owl who stays calm under pressure and loves creating exceptional hospitality experiences — we’d love to meet you.

Requirements

Must be available for overnight shifts on Fridays, Saturdays and Sundays.

Nice To Haves

Previous Front Desk, Night Audit, hospitality, hotel operations, accounting, customer service, or guest service experience preferred.
Experience using PMS systems, POS systems, reservations platforms, and handling cash transactions accurately preferred.
Strong attention to detail with the ability to reconcile reports, balances, and financial transactions accurately.
Excellent communication, problem-solving, and guest service skills.
Ability to work independently and remain organized in a fast-paced overnight hospitality environment.
Basic accounting, auditing, or financial reporting knowledge preferred.
Strong organizational and time management skills with attention to operational accuracy.
Flexible availability including overnight shifts, weekends, holidays, and audit coverage as needed.
Positive, dependable, and service-focused mindset with the ability to handle guest concerns professionally.
A passion for hospitality, teamwork, guest experience, and operational excellence.

Responsibilities

Provide friendly, professional, and attentive guest service during overnight Front Desk operations including check-in, check-out, and guest assistance.
Complete nightly audit procedures including balancing accounts, reconciling transactions, processing financial reports, and closing daily hotel operations.
Monitor overnight hotel activity and respond promptly and professionally to guest requests, concerns, and operational needs.
Process guest payments, billing adjustments, cash handling procedures, and PMS transactions accurately.
Prepare and distribute daily operational, accounting, and occupancy reports for hotel leadership teams.
Maintain strong knowledge of hotel operations, room inventory, reservations systems, guest service standards, and hotel procedures.
Support room assignments, reservations, wake-up calls, and overnight operational coordination across departments.
Monitor hotel safety, security, and overnight operational readiness while following hotel safety procedures and policies.
Maintain cleanliness, organization, and presentation standards across Front Desk and lobby areas.
Partner closely with Housekeeping, Engineering, Security, and hotel leadership teams to support smooth overnight operations.
Any other duties as assigned.