Relief Food Service Worker (multiple openings & shifts)

Stanford Health Care•Palo Alto, CA

43d•$33 - $37•Onsite

About The Position

Located in the heart of Silicon Valley, Stanford Health Care’s (SHC) mission is to heal humanity through science and compassion, one patient at a time. The Food Services Department is a talented team of culinary and food service professionals devoted to offering patients, visitors, and staff a premium dining experience through locally sourced, sustainable food to support healing and wellness. Our Food as Medicine philosophy brings awareness to the critical link between eating healthy and living well. This position is responsible for preparation, assembly, and distribution/delivery of patient trays, retail and catering services, and other food related services in a timely and sanitary manner while focusing on a consistently high level of customer service. Maintains dish room, washes dishes, utensils, pots and pans. Removes and disposes of trash and cleans and maintains food service areas as directed.

Requirements

Ability to establish and maintain respectful relationships with a diverse population
Ability to prioritize work assignments and use time efficiently
Ability to speak, read, write, and understand English effectively at a level appropriate for the job
Ability to take direction from patient care providers to meet the needs of the individual, including age related requirements
Ability to work effectively as a team player
Ability to work with any patient, customer, or coworker, regardless of race, gender, disease process, life-style, religious or cultural beliefs, or treatment
Knowledge of and ability to use kitchen and general cleaning materials and equipment
Knowledge of basic food preparation practices, common table setting, and the ability to learn the methods and procedures of large-scale kitchen work
1 year Food/customer service preferred.

Responsibilities

Washing dishes, utensils, pots, and pans, and cleaning and maintaining the dish room areas and equipment.
Cleaning the back-of-house kitchen area and kitchen equipment.
Preparing cold food items from standardized menus, recipes, and verbal instructions. This includes chopping, cutting, making sandwiches, wraps, salads, smoothies, and grab-and-go items.
Cashier duties, serving hot and cold food, stocking and maintaining grab-and-go food items, preparation of specialty coffee drinks, and other barista functions. Also, maintaining a small dish room and cleaning the dining area.
Preparing, assembling, and delivering patient trays in a timely and sanitary manner, with a strong focus on providing excellent customer service.
Responsible for setting up, assembling, and delivering catering orders, serving hot and cold food, stocking and maintaining physician lounges/service areas, and ensuring timely, sanitary food service while maintaining a clean workspace and high customer service standards.
Adheres to all food handling procedures according to Joint Commission, local health department and all other regulatory standards as required.
Assembles nourishment's accurately per diet order.
Assembles patient trays in a timely and accurate manner.
Assists in the orderly cleanup activities of the tray line and kitchen as required.
Check trays for missing or special write-in items. Follows up on absent items.
Communicates effectively to achieve desired outcomes and maintains positive working relationships.
Conforms to policies regarding dress code, use of Paid Time Off (PTO), time sheets, philosophy, etc.
Contributes to cost containment by managing time and supplies so that assignments are completed as scheduled and resources are not wasted.
Delivers late trays, new patient trays, special requests and floor stock per department parameters.
Delivers trays to patients per established schedule.
Exercises proper use of equipment at all times.
Follows HACCP guidelines and completes documentation as per departmental protocol.
Follows Hospital Infection prevention policies and procedures.
Follows Hospital safety guidelines for self, patients, visitors and employees.
Functions as a cashier and handles money in accordance with the departmental money handling policies.
May assist in pouring, slicing, portioning of food items.
Observes proper portion control techniques.
Provides customer service in a positive and friendly manner.
Removes and disposes of trash.
Seeks resources for direction, when necessary.
Sets up and cleans up for catering events and other activities as directed.
Sets up stations in the retail cafeterias and serves customers.
Stocks assigned station per established par levels.
Washes and sanitizes all service and cookware in accordance with all health department regulations.