Reliability Technician I

Wilcox + Flegel•Kent, WA

3d•Hybrid

About The Position

Wilcox + Flegel is looking for a Reliability Services Technician I to join our dedicated team! Each day will bring new challenges with a variety of tasks as you support the team and provide exceptional service to our customers. You’ll have the opportunity to develop and grow professionally in a role focused in lubricant equipment and technical skills.

Requirements

High school diploma or equivalent.
1 year of working with heavy or industrial equipment and/or lube related products.
Unencumbered driver’s license and current auto insurance.
Customer Relationship Management (CRM).
Familiarity using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Proficiency using virtual collaboration software (Zoom, Microsoft Teams, Monday Board).

Nice To Haves

Background in petroleum or relevant industry.
Experience in industrial maintenance.
MLA, MLT preferred (or able to obtain within 6 months of hire).
CMMS (Computerized Maintenance Management System) preferred.

Responsibilities

Conducts on-site customer visits.
Replace filters and breathers at customer sites.
Ensures lubricants are compatible with the machine, process fluids in work environment and performs common lubrication tasks.
Troubleshooting, failure analysis, and problem solving of lubrication related equipment failures.
Contamination control, collection, and disposal of used/waste oil.
Ordering, receiving, distributing, and storing parts, conducting regular inventory counts.
Collects, labels, and ships oil samples followed by communication with the oil analysis laboratory.
Supplies management with verbal and written reports (CRM) on customer needs, problems, interests, competitive activities, and potential for new products and services.
Reviews and interprets engineering specifications, schematics, and blueprints to determine work procedures.
Performs lube and fuel filtration as needed.
Works alongside Reliability Technician III to perform advanced installations, repairs, and inspections. Such as installing auto lube equipment and filtration units. Building and dismantling pipe flanges, gaskets, and hoses. Inspecting equipment, filters, and lubricants to recommend preventative maintenance.
Continuously collaborates with and learns from fellow Reliability team members to develop skills in installation, fabrication, preventative maintenance, and troubleshooting of equipment and systems.
Provide customer support by answering inquiries, troubleshooting issues, and following up to ensure timely resolution and satisfaction.
Performs other duties as assigned.