Reliability Technician I

Wilcox + FlegelKent, WA
Onsite

About The Position

Wilcox + Flegel is looking for a Reliability Services Technician I to join our dedicated team! Each day will bring new challenges with a variety of tasks as you support the team and provide exceptional service to our customers. You’ll have the opportunity to develop and grow professionally in a role focused in lubricant equipment and technical skills.

Requirements

  • High school diploma or equivalent.
  • 1 year of working with heavy or industrial equipment and/or lube related products.
  • Customer Relationship Management (CRM).
  • Familiarity using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Proficiency using virtual collaboration software (Zoom, Microsoft Teams, Monday Board).
  • Unencumbered driver’s license and current auto insurance.

Nice To Haves

  • Background in petroleum or relevant industry.
  • Experience in industrial maintenance.
  • MLA, MLT preferred (or able to obtain within 6 months of hire).
  • CMMS (Computerized Maintenance Management System) preferred.

Responsibilities

  • Conducts on-site customer visits.
  • Replace filters and breathers at customer sites.
  • Ensures lubricants are compatible with the machine, process fluids in work environment and performs common lubrication tasks.
  • Troubleshooting, failure analysis, and problem solving of lubrication related equipment failures.
  • Contamination control, collection, and disposal of used/waste oil.
  • Ordering, receiving, distributing, and storing parts, conducting regular inventory counts.
  • Collects, labels, and ships oil samples followed by communication with the oil analysis laboratory.
  • Supplies management with verbal and written reports (CRM) on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Performs other duties as assigned.
  • Reviews and interprets engineering specifications, schematics, and blueprints to determine work procedures.
  • Performs lube and fuel filtration as needed.
  • Works alongside Reliability Technician III to perform advanced installations, repairs, and inspections. Such as installing auto lube equipment and filtration units.
  • Building and dismantling pipe flanges, gaskets, and hoses.
  • Inspecting equipment, filters, and lubricants to recommend preventative maintenance.
  • Continuously collaborates with and learns from fellow Reliability team members to develop skills in installation, fabrication, preventative maintenance, and troubleshooting of equipment and systems.
  • Provide customer support by answering inquiries, troubleshooting issues, and following up to ensure timely resolution and satisfaction.
  • Other duties as assigned.
  • Consistently act in accordance with and model our Core Values.
  • Performs all duties in a safe manner at all times.
  • Perform consistent quality work within deadlines with or without direct supervision.
  • Interact professionally with other Wilcox + Flegel Team Members, customers and suppliers.
  • Work effectively individually and as a team contributor on all assignments.
  • Work under pressure and be able to effectively manage stress as needed.
  • Be accountable for behavior and achieving or exceeding results.
  • Work independently while understanding the importance and necessity of clearly communicating and coordinating work efforts with other Wilcox + Flegel Team Members and organizations.
  • Meet required attendance and punctuality standards established for the position.
  • Bring your best each day in the performance of responsibilities and duties.
  • Cooperatively and effectively perform other duties as may be assigned.

Benefits

  • Medical
  • Dental
  • Vision
  • RX
  • Optional FSA
  • Optional Medical Waive Bonus
  • Company paid Life Insurance
  • Short Term & Long Term Disability
  • AD&D
  • 401(k) with generous company match
  • Paid Vacation Time, 120 hours per year
  • 7 Paid Holidays
  • Working Holiday Pay
  • Paid Volunteer Hours
  • Employee Fuel Discount Account
  • Wellness Program Incentives
  • Recognition & Reward Program
  • Team Member Referral Bonus
  • Boot Reimbursement
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