Release Training Engineer

Miratech
Remote

About The Position

We are looking for a Release Train Engineer to manage Omni Channel telephony projects and ensure successful project delivery across systems, applications, and cross-functional teams. This role requires strong project management expertise, stakeholder coordination, risk management, and process improvement capabilities to ensure projects are delivered on time, within scope, and with high quality standards.

Requirements

  • 5+ years of experience in Project Management, Release Management, or Release Train Engineering
  • Experience managing Omni Channel and telephony-related projects
  • Strong understanding of systems integration and data architecture concepts
  • Proven experience managing multiple projects simultaneously in cross-functional environments
  • Strong stakeholder management and communication skills with both business and technical teams
  • Experience with Agile, Scrum, or SAFe delivery methodologies
  • Strong risk management, issue resolution, and escalation handling experience
  • Hands-on experience with project management and collaboration tools such as Jira and Confluence
  • Excellent organizational, documentation, and process improvement skills

Responsibilities

  • Manage Omni Channel and telephony projects from planning through successful delivery
  • Coordinate projects involving systems integration and data architecture
  • Manage multiple concurrent projects while ensuring timelines, scope, and quality standards are met
  • Collaborate with cross-functional teams to manage dependencies and ensure smooth project execution
  • Organize and lead recurring status meetings, track action items, and provide regular project updates
  • Identify project risks proactively and drive mitigation plans to avoid delivery issues
  • Maintain and update project documentation, business flows, retrospectives, and status reports
  • Communicate project progress, risks, and technical details effectively to both business and technical stakeholders
  • Drive process improvements and ensure adherence to organizational standards and best practices

Benefits

  • health insurance
  • language courses
  • relocation program
  • professional development opportunities
  • certification programs
  • mentorship programs
  • talent investment programs
  • internal mobility opportunities
  • internship opportunities
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