Agile Scrum Master

MSPCharlotte, NC
$64 - $72Hybrid

About The Position

Genesis10 is seeking a Release Train Engineer for a hybrid position with a Global Financial Institution located in Charlotte, NC. This is a 12+ month contract opportunity. This role involves leading and facilitating Agile practices to enhance delivery predictability and efficiency. The ideal candidate will act as a servant leader, coaching teams, removing impediments, and ensuring transparency through clear communication and metrics. This position requires a strong partnership with the Product Owner to maintain a well-groomed backlog and drive continuous improvement across distributed teams.

Requirements

  • Strong knowledge of Agile/Scrum practices (Sprint Planning, Daily Scrum, Sprint Review, Retrospectives)
  • Proficiency with Jira for backlog management, dashboards, and metrics tracking
  • Understanding of DevOps fundamentals, quality practices, and Definition of Done
  • Ability to leverage flow metrics (cycle time, WIP, throughput, predictability) to drive improvements
  • Strong communication and facilitation skills across cross-functional teams
  • Servant leadership mindset with focus on coaching and impediment removal
  • Strong problem-solving, adaptability, and stakeholder management skills
  • Expertise in risk, dependency, and issue management
  • Experience with executive status reporting (PowerPoint/Excel)
  • Leadership and coaching experience across distributed teams
  • Familiarity with Jira / Jira Align and enterprise release processes

Nice To Haves

  • Experience with scaled Agile frameworks (SAFe, LeSS, Nexus)
  • Strong influencing skills without formal authority; ability to build partnerships across teams
  • Experience with Jira Align for enterprise planning and multi-team coordination
  • Experience working in regulated industries (e.g., financial services) and within compliance frameworks
  • Familiarity with CI/CD pipelines, cloud environments, and modern engineering practices
  • Ability to connect team delivery with business outcomes and product metrics

Responsibilities

  • Facilitate daily team alignment through stand-ups, ensuring progress, risks, and blockers are clearly surfaced
  • Maintain delivery flow using Scrum or Kanban practices, including monitoring WIP limits and cycle time
  • Partner with the Product Owner to ensure a clear, prioritized, and groomed backlog
  • Remove impediments by coordinating with cross-functional teams, leadership, and support groups
  • Coach teams on Agile practices (Scrum, Kanban, or Scrumban) to improve delivery predictability and efficiency
  • Maintain transparency through clean boards, dashboards, and proactive stakeholder communication
  • Drive continuous improvement through feedback loops, observations, and retrospectives

Benefits

  • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
  • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
  • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
  • Behavioral Health Platform
  • Medical, Dental, Vision
  • Health Savings Account
  • Voluntary Hospital Indemnity (Critical Illness & Accident)
  • Voluntary Term Life Insurance
  • 401K
  • Sick Pay (for applicable states/municipalities)
  • Commuter Benefits (Dallas, NYC, SF, and Illinois)
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