Release Train Engineer

Kaseya Careers • Miami, FL

9d

About The Position

Kaseya is seeking a Release Train Engineer to join their Business Applications Team. This is a newly created role focused on transforming the legacy Lead-to-Cash platform. The ideal candidate will have experience building an Agile Release Train (ART) capability from scratch, establishing practices, ceremonies, and dependency infrastructure to ensure predictable delivery. This role requires someone who thrives on building structure in a dynamic environment rather than operating within a pre-defined one.

Requirements

• Demonstrated experience entering an organization where the RTE or equivalent role did not exist and successfully building it.
• Strong technical literacy in software delivery systems, CI/CD realities, and engineering constraints.
• Hands-on proficiency in Agile tooling (Jira and/or Azure DevOps): work item structuring, dependency mapping, dashboards, and metrics.
• Deep fluency in SAFe — PI Planning, ART events, roles, and lean-agile principles.
• 7+ years in Agile delivery leadership.
• 3+ years functioning as an RTE or equivalent ART-level facilitator.
• Proficient in Agile methodologies, tools, and techniques, such as Scrum, Kanban, XP, Jira.
• Excellent communication, leadership, facilitation, and conflict resolution skills.
• Strong organizational skills with proven attention to detail in a deadline-driven environment.
• Ability to thrive in a dynamic, fast-paced environment and adapt to changing priorities.
• Knowledge of software development life cycle, testing, and quality assurance processes.
• Certified Scrum Master (CSM) or equivalent certification, PMP, SAFe® Release Train Engineer (RTE) certification.
• At least 3+ years of experience as a RTE in a software development environment.
• >9 years in an agile software development environment.
• Bachelor's degree in Computer Science, Engineering, Operations Management, Business.

Nice To Haves

• SAFe RTE or SPC certification preferred.
• Experience with value stream mapping to identify systemic bottlenecks and handoffs across teams.
• Comfort operating in environments with ambiguous or competing priorities — you define clarity, you don't wait for it.
• Coaching presence that works at multiple levels: an individual Scrum Master in a 1:1, a skeptical engineering director in a leadership meeting, and an ART of 80+ people during PI Planning.
• Exposure to Lean Portfolio Management and connecting portfolio flow (epics, funding, OKRs) to ART execution.

Responsibilities

• Establish the Role & Practice: Conduct organizational assessment, define and socialize the RTE function, and stand up Program Increment (PI) Planning.
• Hands-On Dependency Management: Own and manage the dependency board, track and visualize cross-team dependencies in tooling (Jira, Azure DevOps, or equivalent), understand and manage upstream/downstream dependencies, and apply the ROAM technique to risks.
• Work directly in the delivery toolchain: structure work item hierarchies, configure dashboards, and maintain ART-level transparency in reporting.
• Sprint Process Consulting: Embed with Scrum Masters and teams to diagnose ceremony health, coach and improve processes, and serve as facilitator, flow steward, dependency broker, improvement coach, and strategic connector.
• Design and facilitate retrospectives, I&A workshops, and team-of-teams syncs that produce real process change.
• Identify and close gaps between how teams think they're working and how value actually flows.
• Ongoing ART Leadership: Serve as the first point of contact for cross-team challenges, maintain transparency across the release train, facilitate ART Sync (Scrum of Scrums + PO Sync) and System Demos, partner with Product Management and Architecture for backlog readiness, and track meaningful delivery metrics to drive improvement.

Benefits

• Equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior