Release of Information HIM Rep 2

Fairview Health Services•Minneapolis, MN

1d•Onsite

About The Position

Fairview is seeking a Health Information Management (HIM) Representative 2 – Release of Information (ROI) to join our team. This is a full-time, benefit-eligible position (80 hours per pay period) working a 2:00 p.m. to 10:30 p.m. schedule. The selected candidate will complete training on the day shift during the first 2–3 weeks to ensure a successful transition into the role. The ideal candidate will have previous Release of Information (ROI) experience and a strong understanding of health information privacy, confidentiality, and regulatory requirements. This position is responsible for HIM functions supporting the completeness, integrity, and privacy of medical record documentation with a high degree of accuracy and attention to detail. Responsibilities focus on processing written and verbal release of information requests in compliance with Fairview policy; federal, state, and other regulatory requirements. Timely and accurate processing of all work is essential.

Requirements

A.A./A.S. in Health Information Management or related field or Two years of experience in an applicable health information management department may substitute for an associate degree
2 years in Health Information Management, medical office, or comparable work experience or education.
Working knowledge of EHR systems.

Nice To Haves

B.S./B.A. in Health Information Management
HIT degree and two years in Health Information Management Release of Information.
Registered Health Info Tech or
Registered Health Info Admin

Responsibilities

Answers patient, provider, and third-party phone calls daily, providing exceptional customer service, accurate information, and consistent follow through.
Processes verbal requests for records needed for urgent patient care daily.
Processes written release of information (ROI) continuing care and patient requests daily including but not limited to requests submitted through email, MyChart, and activities related to electronic exchange of health information.
Assists external care providers to electronically access Fairview health records for urgent patient care as needed.
Retrieves and distributes paper, microfilm, and microfiche patient health records to support patient care, and re-file records and other documents as needed.
Completes special projects as needed.
Understands and adheres to Revenue Cycle’s Escalation Policy.
Contributes to the process of or enablement of collecting expected payment by ensuring health records are available in a timely manner and contains the required elements for downstream Revenue Cycle workflows and to meet regulatory requirements.
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
Partners with patient care giver in care/decision making.
Communicates in a respective manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on as assessment of learning needs of patient/care giver.
Fulfills all organizational requirements.
Completes all required learning relevant to the role.
Complies with and maintains knowledge of all relevant laws, regulations, policies, procedures, and standards.
Fosters a culture of improvement, efficiency, and innovative thinking.
Performs other duties as assigned.