Release of Information Coordinator

Sanford HealthRapid City, SD
$16 - $24Remote

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. This is a possible remote position, working 20 hours weekly, with 5 four-hour shifts (10:30 AM - 3:00 PM or 12:30 PM - 5:00 PM).

Requirements

  • Must have basic understanding of release of information workflows to ensure accurate and appropriate assignment of requests.
  • Word processing experience required, must be able to keyboard proficiently.

Nice To Haves

  • High school diploma or equivalent preferred
  • Health Information Technology (HIT) degree preferred
  • General clerical experience preferred
  • Some exposure to medical terminology
  • Previous experience in healthcare setting preferred
  • Registered Health Information Technician (RHIT) certification preferred

Responsibilities

  • Receive, evaluate, and coordinate release of information requests from all requestors submitted by mail, fax, phone, and/or in-person.
  • Complete release of information requests including retrieving patient’s medical charts and returning charts, copying and/or scanning medical records accurately and correctly, and preparing documentation for delivery either electronically or by mail.
  • Review the accuracy of scanned documents.
  • Perform quality checks on work to assure accuracy of the release, confidentiality, and proper invoicing.
  • Scan, copies, and distributes appropriate records and documents in a timely manner.
  • Notifies supervisor of any record issues that may arise.
  • Refer appropriate requests to internal and/or external review staff as needed.
  • Maintain a record of all requests for information using the EPIC system.
  • Complete cash handling tasks as assigned, which may include collecting credit card information, handling checks received by mail and posting payments.
  • Accurately and efficiently utilize a computer for data input and retrieval of data.
  • Receives, sorts, and distributes incoming mail for department.
  • May perform other duties as assigned to support business needs.
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