About The Position

The ROI coordinator position will be responsible for the daily operation of ROI Specialist team members. The ROI Coordinator will be the front-line people leader and knowledge expert focusing on the team’s daily processing of releases in accordance with HIPAA guidelines. The ROI Coordinator will oversee the employee work assignments, requests pending and daily request completion. This position will contribute and assist the ROI Manager in training and development of staff as well as ensure all processes are completed to safeguard the privacy of the patient by protecting the patient’s PHI in performance of daily duties. The ROI Coordinator will provide routine service to customers regarding release of information requests and can periodically attend meetings and/or training to keep abreast of industry and regulatory changes affecting the scope of release of information.

Requirements

  • Minimum of 5 years’ relevant experience within the Release of Information Management strongly preferred
  • Minimum of 2 years’ supervisory experience required
  • Detailed oriented and able to work independently and with limited supervision
  • Continuous ability to organize and prioritize multiple tasks assigned
  • Knowledge of HIPAA and State regulations

Responsibilities

  • Oversee daily operations of ROI Specialist team members.
  • Act as a front-line people leader and knowledge expert for daily processing of releases in accordance with HIPAA guidelines.
  • Oversee employee work assignments, pending requests, and daily request completion.
  • Assist the ROI Manager in training and development of staff.
  • Ensure all processes are completed to safeguard patient privacy and protect PHI.
  • Provide routine service to customers regarding release of information requests.
  • Periodically attend meetings and/or training to stay updated on industry and regulatory changes affecting release of information.

Benefits

  • Health, vision, dental insurance
  • Retirement with employer match
  • Wellness program with discounts to Health Insurance or Cash Bonus with Participation
  • Milestone payments with longevity of employment
  • Paid Time Off (PTO) or Flex time off (FTO)
  • Sick pay
  • Learning Center designated only for Freeman Family members
  • Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.
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