Release Manager

Stefanini Group•San Francisco, CA

2d•Remote

About The Position

Stefanini Group is hiring! Stefanini is looking for a Release Manager to join their team remotely. This role is ideal for someone who thrives on bringing order to complexity, enjoys being the central coordinator who keeps all the pieces moving, and takes pride in successful production deployments. You will be comfortable working with engineers on technical details and with executives providing high-level status updates. The role requires a track record of implementing process improvements and building strong relationships across organizational boundaries. Success in this role means all releases across CDP (Common Data Platform) teams are coordinated through a single, consistent process, leading to a reduction in deployment conflicts and release-related incidents. Stakeholders will have clear visibility into upcoming releases and potential impacts, change management documentation and approvals will be timely and complete, and release metrics will show continuous improvement in deployment success rates. Development teams will view the release process as an enabler rather than a bottleneck.

Requirements

2+ years managing releases in a software engineering or IT service delivery organization (Professional Level)
5+ years managing releases in a software engineering or IT service delivery organization (Senior Level)
Demonstrated experience coordinating releases across multiple teams or products simultaneously
Experience working with Change Advisory Boards (CAB) and formal change management processes
Experience with ITIL processes, particularly Release and Change Management
Understanding of CI/CD pipelines and deployment automation concepts
Familiarity with Agile and SAFe frameworks
Ability to understand technical discussions and deployment architectures (AWS cloud environment)
Exceptional organizational skills - ability to track and coordinate multiple concurrent releases and dependencies
Superior communication skills - both written and verbal, with ability to communicate effectively at all organizational levels
Strong project coordination abilities - managing timelines, resources, and competing priorities
Analytical and problem-solving skills - quickly assess situations and drive to resolution
Detail-oriented with process discipline - ensuring nothing falls through the cracks
Calm under pressure - ability to make sound decisions during high-stakes production deployments
Self-motivated and proactive - identifying issues before they become problems
Customer service orientation - supporting development teams and stakeholders professionally
Must be available during release windows: 5:00 PM - 10:00 PM ET
Flexibility to adjust schedule as needed for critical releases
Ability to participate in occasional emergency deployments outside normal windows

Nice To Haves

Basic understanding of big data/data analytics platforms

Responsibilities

Serve as the single point of coordination for all CDP releases across seven delivery teams.
Plan and schedule releases, managing the complete release calendar and coordinating timing across teams.
Orchestrate dependencies between teams to prevent conflicts and ensure smooth deployments.
Conduct release readiness assessments and go/no-go decision meetings.
Coordinate release activities during deployment windows (5:00 PM - 10:00 PM ET).
Manage rollback procedures when necessary and coordinate post-release validation.
Manage change requests from initiation through closure.
Prepare change documentation and present to Change Advisory Board (CAB) for approval.
Ensure all changes follow Federal Reserve policies and compliance requirements.
Track and report on change metrics and success rates.
Coordinate emergency change procedures when required.
Maintain clear, timely communication with all stakeholders regarding release status, risks, and issues.
Create and distribute release notes, deployment plans, and status reports.
Facilitate release planning meetings with development teams and stakeholders.
Provide executive-level summaries of release activities and outcomes.
Maintain comprehensive release documentation and lessons learned.
Maintain and evolve release management processes aligned with ITIL best practices.
Identify bottlenecks and inefficiencies in the release process and drive improvements.
Standardize release procedures across all seven CDP teams.
Track release metrics (success rate, duration, incidents) and drive improvement initiatives.
Stay current with industry trends in release management and DevOps practices.
Proactively identify and escalate release risks and dependencies.
Maintain a risk register and implement mitigation strategies.
Coordinate issue resolution during releases, working with technical teams.
Conduct post-release reviews to identify improvement opportunities.
Ensure compliance with the client.