Salesforce Release Manager

Innovation Solved

23h

About The Position

At Innovation Solved, we partner with forward-thinking organizations to design, build, and scale modern digital solutions. Our teams work at the intersection of technology, strategy, and execution—solving complex problems and delivering real business impact for our clients. We’re always looking for talented, driven professionals who thrive in collaborative environments, take ownership of their work, and are excited to grow alongside a fast-moving consultancy. If you’re passionate about building smart solutions and making a measurable difference, you may be a great fit for our team. ROLE OVERVIEW The Senior Salesforce Release Manager will serve as the operational backbone of our Salesforce delivery practice. This individual will own the end-to-end release management lifecycle across multi-cloud Salesforce environments, working closely with architects, developers, QA engineers, and client stakeholders to ensure high-quality, predictable deployments. This is a high-impact, highly visible role that requires a blend of technical expertise, process discipline, and strong communication skills.

Requirements

5+ years of Salesforce release management or DevOps experience in a consulting or enterprise environment
Deep hands-on knowledge of Salesforce metadata deployments, change sets, and Salesforce DX (SFDX)
Experience with at least one release management platform: Copado, Gearset, Flosum, or AutoRABIT
Proficiency with source control (Git/GitHub/Bitbucket) and CI/CD pipeline tools (Jenkins, GitHub Actions, Azure DevOps)
Strong understanding of Salesforce multi-cloud architecture (Sales Cloud, Service Cloud, Experience Cloud, etc.)
Demonstrated ability to manage concurrent releases across multiple client environments simultaneously
Excellent written and verbal communication skills; comfortable presenting to technical and executive audiences
Active Salesforce Administrator certification (ADM 201) or higher

Responsibilities

Own and manage the full release calendar across multiple Salesforce orgs and project tracks
Plan, coordinate, and execute deployments using tools such as Salesforce CLI, Copado, Flosum, or Gearset
Define and enforce branching strategies, sandbox refresh schedules, and code promotion policies
Lead release readiness reviews and deployment go/no-go decisions
Maintain governance over sandbox environments, ensuring alignment across dev, QA, UAT, and production
Track and manage change sets, metadata components, and version history across orgs
Identify and resolve environment conflicts, dependency issues, and deployment failures
Partner with architects to establish and evolve DevOps best practices across the practice
Serve as the primary point of contact for release-related communications to internal teams and clients
Produce release notes, deployment runbooks, and rollback plans for each major release
Facilitate release retrospectives and drive continuous improvement to release processes
Manage and escalate risks and blockers proactively to project leadership
Design and maintain CI/CD pipelines and automated deployment workflows
Champion and enforce change management policies, CAB processes, and release governance frameworks
Document and continuously improve release management SOPs and internal playbooks
Support pre-sales and scoping activities by providing expertise on release and DevOps strategy