Relationship Manager- Irving, TX

Velocity Vehicle Group•Dallas, TX

9d•Onsite

About The Position

Crossroads Equipment Lease & Finance, LLC, a subsidiary of Velocity Vehicle group, is a commercial medium and heavy-duty truck financing and leasing company. Established in 2006 and based in Rancho Cucamonga, California, Crossroads offers operating and finance leasing as well as direct financing. The company has experienced significant growth, expanding its portfolio and customer base nationwide. This new Relationship Manager role is designed to enhance service and strengthen partnerships with vendor partners, who are crucial to the business. The position requires a blend of sales acumen and customer service to ensure a smooth experience for vendors while driving deal volume and conversion.

Requirements

Proven experience in commercial lending, finance, or vendor sales support preferred.
Strong interpersonal and communication skills with a customer-first mindset.
Detail-oriented with excellent organizational and time management abilities.
Ability to manage multiple deals and priorities in a fast-paced environment.
Ability to draft loan documentation.
Understanding of credit underwriting processes is a plus.

Responsibilities

Serve as the primary point of contact for assigned vendors, managing the loan from approval to funding.
Support BDM objective of cultivating strong, trust-based relationships with assigned vendors to drive repeat business and increase deal flow.
Identify opportunities to grow vendor engagement and improve deal quality.
Partner with Business Development Manager to serve as the vendor’s advocate within the organization, ensuring their needs are met promptly and professionally.
Collaborate closely with BDM and other internal departments to move deals more effectively and efficiently from approval to funding.
Follow up with vendors on open approvals to increase conversion ratio.
Responsible for resubmission after approval to include collateral changes, down payment requests, rate concessions, etc.
Maintain open and productive communication with BDMs to facilitate a seamless experience for the customer.
Update deal status in Aurora based on dealership feedback (decline reason, etc.).
Gather all required information from vendor and/or customer in order to draft loan/lease documents.
Monitor deal progress and proactively communicate updates to vendor.
Collect and review all stipulations required for funding.
Ensure timely and accurate funding of approved deals.