Relationship Manager

1000heads • Los Angeles, CA

3d • Hybrid

About The Position

We are looking for a Relationship Manager to join our Relationships team in New York or Los Angeles. The 1000heads Relationships team is a proud, powerful collective of Social Media obsessives, experts managing influencer relationships. You will work closely with a whole host of departmental specialists, from Accounts, Insights, to Creative, to Strategy to deliver transformational social-first work for our clients.

Requirements

• Bachelor Degree
• 3-4 years account handling or influencer management experience.
• Agency and equivalent experience
• Knowledge of the influencer landscape a must
• Excellent verbal and written communication skills
• Social Platform proficiency
• Understanding of complex information with a problem solving approach
• Results-focused with a tenacious approach to delivery, quality of output and organization are key to this role
• Ability to work calmly, efficiently and professionally under pressure
• Ability to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
• Meticulous attention to detail & excellent organizational and time management skills
• Passionate, energetic and confident
• Team-player: flexible and challenging
• Proficient in Microsoft Office – Word, Excel & PowerPoint

Responsibilities

• Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations
• Building influencer relationships; establish a genuine connection with influencers of all levels to promote trust and two-way communication
• Help lead Profiling briefs to ensure the team have a clear understanding of their target audience
• Responsible for ensuring the Profiling processes (briefing and approval) are adhered to
• Maintaining a consistent understanding & competence on Profiling across all team members; identification and verification of Influential Voices
• Maintaining the exceptional standard of all campaign engagement including ethical considerations
• Working along with team to develop, innovative, bring creative ideas and solutions for client campaigns
• Responsible for the timely response of all communication from voices and on-going relationship maintenance
• Track budgets, manage invoices, administer legal agreements and ensure compliance
• Overseeing Event and activation planning, execution and performance.
• Manage multiple tasks and projects simultaneously, including the ability to adapt rapidly to changes.
• Foster relationships with influencers and maintain an ear to the ground for new creators to collaborate with.
• Ensuring that events run to agreed client budgets and clients approve all expenditure before it happens, particularly 3rd party expenditure

Benefits

• Medical, dental, vision, and more!
• 401k & Roth retirement investment options with employer match
• Gym and professional development stipends
• Culture Club with monthly activities like sports, games and happy hours
• DEI Council and Employee Resource Groups
• Commute and parking benefits
• Wellness program that focuses on mental, physical and financial employee wellness
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level