Relationship Manager

MAX Surgical Specialty Management • Hershey, PA

11d • Hybrid

About The Position

Join MAX Surgical Specialty Management, an innovative leader in the healthcare industry, as we embark on an exhilarating journey of growth and expansion! We are seeking a motivated and dynamic individual to join our Operations Management Team as Relationship Manager. The ideal candidate will have a strong passion for building and maintaining relationships with key Internal and External Stakeholders, driving patient volume, and helping drive the growth of our practice(s) through strategic outreach efforts. As the Relationship Manager, you will play a pivotal role in expanding our patient base and enhancing our practice's reputation within the community.

Requirements

• Bachelor’s degree in business, Marketing, Communications, or a related field.
• Proven history of developing and managing successful referral relationships within the healthcare, medical, or other industry.
• Strong verbal and written communication skills are essential for conveying complex ideas and building rapport with clients.
• Must have valid driver license, reliable transportation and willing to travel up to 80%.
• Strong networking abilities and a natural aptitude for building and maintaining professional relationships.
• Initiative-taking and purposeful with the ability to work independently and as part of a team.
• Proficiency in utilizing digital marketing tools and platforms.

Nice To Haves

• Previous experience in the healthcare field; Oral Surgery a plus.

Responsibilities

• Assist to develop and execute a comprehensive strategy to establish and nurture referral relationships with dentists, physicians, medical professionals, and other relevant stakeholders.
• Regularly communicate with potential referring partners to foster strong connections and ensure a consistent flow of patient referrals.
• Identify opportunities to collaborate on seminars, workshops, and events that educate referring partners about our oral surgery services.
• Represent the Company at local community events including health fairs, and professional networking gatherings to increase visibility and create awareness about our services.
• Establish partnerships with local organizations, schools, and businesses to promote our practice and create a positive impact on the community.
• Collaborate with marketing team to create and implement targeted marketing campaigns that highlight our practice's expertise and value proposition.
• Utilize social media, email marketing, and other digital platforms to engage with potential patients and referring partners.
• Monitor and analyze the effectiveness of outreach initiatives, referral sources, and marketing campaigns, adjusting strategies as needed to optimize results.
• Provide regular reports to the Operations & Practice Management team, outlining key performance metrics and growth trends to identify areas for improvement or expansion.
• Foster and maintain strong relationships with referring partners, addressing their needs, concerns, and feedback to ensure a positive and productive collaboration.
• Function as a liaison between the oral surgery practice and referring partners, facilitating open communication, and streamlined patient referrals.
• Maintaining a deep understanding of the industry and the company’s products/services that best suit the client’s needs.
• Perform any and all other duties as assigned

Benefits

• Highly competitive salaries & annual performance bonus and compensation reviews annually
• Competitive health insurance and benefits, including medical, dental, vision, disability, and more
• 401k retirement savings plan that includes employer match
• Generous Paid Time Off, sick leave, and paid holidays
• Advance your career growth with opportunities in the most extensive growing oral surgery practice in the Northeast

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level