Relationship Manager - Sales Support

SpotOnSan Francisco, CA
$70,000 - $80,000Hybrid

About The Position

The Relationship Manager plays a key role in supporting the sales team by managing administrative functions and ensuring a smooth sales process from proposal to close. This position serves as a trusted partner to sales representatives, providing operational support, maintaining accuracy in sales documentation, and helping deliver an exceptional customer experience. This position follows a hybrid work schedule in accordance with the Company’s in-office work policy.

Requirements

  • Strong organizational skills with exceptional attention to detail.
  • Experience working with Salesforce or similar CRM platforms.
  • Proficiency in Microsoft Office and Google Workspace applications.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities in a fast-paced sales environment.
  • Work authorization in the U.S. is required.

Nice To Haves

  • Previous experience in sales support, account management, customer success, or administrative roles preferred.

Responsibilities

  • Prepare and draft customer proposals, pricing presentations, and sales documentation.
  • Create and manage quotes, opportunities, and related records within Salesforce.
  • Conduct rate and pricing comparisons to support competitive sales strategies.
  • Assist with contract preparation, application processing, and onboarding documentation.
  • Maintain accurate customer and prospect records in CRM systems.
  • Coordinate with internal departments to ensure timely completion of sales-related requests.
  • Support sales representatives with reporting, pipeline management, and follow-up activities.
  • Monitor deadlines and ensure all required documentation is accurately and on time.
  • Provide general administrative and operational support to the sales organization.

Benefits

  • Medical, Dental, and Vision Options
  • HSA with Employer Match
  • Company-Paid Life Insurance & Disability
  • 401(k) Retirement Savings & Annual Employer Match
  • Restricted Stock Units (RSUs)
  • Pre-Tax Commuter Benefits
  • Paid Parental Leave
  • Paid vacation, 10 company holidays (including 1 floating holiday), sick time, and volunteer time off
  • Monthly cell phone and internet stipend
  • Education reimbursement up to $2,000 per calendar year
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