Relationship Manager - Retirement Solutions (Corporate/Private Sector)
About The Position
This Relationship Manager role will support Nationwide's Corporate/Private Sector clients with their Retirement Solutions team, focusing on the West Coast, particularly California. The role involves managing small-sized retirement plans (average assets of $5-10M) with a focus on driving plan profitability, increasing efficiencies, and deepening relationships with key decision-makers, advisors, and consultants. The position requires strategic account management, collaboration with integrated service teams, and supporting new client acquisition by highlighting Nationwide's service model and benefits.
Requirements
- Undergraduate studies in business or finance or related fields preferred.
- FINRA 6, 63, 65 (or 7/66) required. Associates must obtain required licenses/registrations within the designated time period.
- Five years in the financial services industry, with at least three years focused on retirement plans.
- Experience managing relationships with plan sponsors and advisor/consultants of retirement plans.
- Understanding of the retirement plan business and 401k and 403b markets.
- Knowledge of products and related industry practices and procedures.
- Working knowledge of ERISA, qualified plan design, recordkeeping, administration, and plan investments and account implementation.
- Knowledge of federal and state regulatory requirements and quality standards.
- Ability to establish and grow key relationships with top clients.
- Excellent verbal, written communication and presentation skills to influence and negotiate.
- Attention to detail, learning agility, time management, technical and negotiation skills.
- Ability to drive successful results in a fast-paced environment.
- Ability to synthesize multiple data points to continually develop retention and growth strategies.
- Strong project management and organizational skills.
- Must have a valid driver’s license with satisfactory driving record.
Nice To Haves
- Bilingual skills (Spanish) are desirable.
- Designations such as AIF and other Retirement Plan industry designations are strongly encouraged.
Responsibilities
- Establish, grow, and retain profitable relationships with plan sponsors, advisor/consultants, TPAs, and other service providers through proactive strategic account management.
- Lead the integrated service team by coordinating home office support functions and additional resources.
- Develop and execute a strategic business plan for each client, aligning client goals with Nationwide's objectives.
- Support small plan sales acquisition by positioning the service model and its benefits.
- Lead the client onboarding process, familiarizing clients with Nationwide tools and services.
- Share the Nationwide story and drive adoption of capabilities and features to increase plan efficiency and improve client experience.
- Develop and implement plan participant servicing strategies to drive engagement and retirement readiness.
- Represent the client voice in product and service development and enhancements.
- Reports to the Director of Relationship Management and does not have direct managerial responsibilities.
Benefits
- Medical/dental/vision
- Life insurance
- Short and long term disability coverage
- 18 days paid time off each full calendar year (pro-rated quarterly based on hire date)
- Nine paid holidays
- 8 hours of Lifetime paid time off
- 8 hours of Unity Day paid time off
- 401(k) with company match
- Company-paid pension plan
- Business casual attire
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
