Relationship Manager - National Accounts

American Century InvestmentsKansas City, MO
11dHybrid

About The Position

American Century Investments® is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments. Privately controlled and independent, we focus solely on investment management. But there’s an unexpected side to us, too. We direct 40% of our dividends every year—over $2 billion since 2000—to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute’s breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer’s. So, the better we do for our clients, the more we can do for everyone. All 1,400 of us across the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If you’re excited to learn more about us, we can’t wait to learn more about you. The primary responsibility of the Relationship Manager, National Accounts is to provide support and service to the client-facing Strategic Relationship Managers, National Accounts for key intermediary home office clients and prospects. Key contacts include home office relationship management teams, sales desks, centers of influence, research teams and prospects. This role collaborates internally with Platform Development, Territory Sales and Marketing teams to help craft and implement strategic business plans to get results at intermediary clients through campaigns and corporate initiatives, supporting new and existing model and recommended list placements, driving usage of value add content and marketing support, leading conference sponsorships and other client facing activities. This role reports to VP & Head of Financial Intermediaries. This hybrid position will be based out of our Kansas City, MO office. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future.

Requirements

  • Bachelor's degree in a related field or an equivalent combination of education and work experience.
  • At least 5 years financial industry experience and relationship management experience preferred
  • Completion of Series 7 and 63 required within one month of employment date
  • Able to travel up to 25% of the time on a quarterly basis
  • Shown investment analysis skills
  • Familiar with Microsoft Office.
  • Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven.

Nice To Haves

  • Experience with Morningstar Direct, Zephyr StyleAdvisor and SalesForce CRM software preferred.

Responsibilities

  • Actively build relationships with clients and business partners.
  • Establish trust and confidence in abilities by making recommendations and decisions with consideration of client objectives.
  • Deepen established relationships with expert knowledge of products and services
  • Use excellent time management, work strategically and tactically, running multiple priorities
  • Develop autonomy in role, based on agreed strategy, to implement business plan activities and client requests. The ability to engage resources as appropriate will successfully implement critical initiatives
  • Present a positive demeanor and communicate effectively inspiring real passion for success
  • Strong communication skills across all levels
  • Proactively seek to tackle strategic management of the business
  • Travel periodically for client meetings, industry conferences and events

Benefits

  • Competitive compensation package with bonus plan
  • Generous PTO and competitive benefits
  • 401k with 5% company match plus annual performance-based discretionary contribution
  • Tuition reimbursement, formal mentorship program, live and online learning
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